ALM Hyundai West

(483 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
New (877) 468-7856 (877) 468-7856
Used (877) 869-3990 (877) 869-3990
Service (888) 346-2712 (888) 346-2712

Reviews

(483 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Hyundai West from DealerRater.

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Braxton's easygoing personality and deep knowledge made

Braxton's easygoing personality and deep knowledge made my first car-buying experience a breeze. I felt confident and well-informed throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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I have been with this dealership for many years.

I have been with this dealership for many years. The last few years they have undergone a transformation for the better. I was very impressed with the speediness of my service, the constant communication regarding my vehicle, the friendly and professionalism of the staff, and the ease of checking out! Great work! And thank you from one of your loyal customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Customer service was excellent!

Customer service was excellent! Courteous and friendly, quick to take care of us. She came to the waiting area to explain the issue and keep us updated as the car was being worked on. We couldn’t have asked for more. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Customer service was excellent.

Customer service was excellent. It was very clean and the environment was nice. All around good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great dealership and staff.

Great dealership and staff. Knowledgeable and courteous. Would recommend to others who are purchasing vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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$100+ for a simple oil change is way too much.

$100+ for a simple oil change is way too much. Wish it was a better price as I rather not go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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I like the dealership location but it doesn't offer all

I like the dealership location but it doesn't offer all of the services needed. NO BODY REPAIR

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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The staff was absolutely wonderful.

The staff was absolutely wonderful. The service person with whom I met was knowledgeable, helpful, and kept me updated. Taylor went above and beyond to help me. The lobby was comfortable and welcoming. Bathrooms were clean. Negative: No one at either of the dealers I went to has any idea what the KSDS software update is. I got a mailer/flyer about it and tried to get it done. NO ONE knows what I am talking about. I am baffled by this. Finally, of course, the cost was exorbitant for work that needed to be done. My regular mechanic will be doing it for $1121 less than quoted here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Emily is the best.

Emily is the best. She helped me purchase my first car!! I hope she gets the recognition she deserves.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Daniel was awesome , !

Daniel was awesome , ! Great customer service! Very knowledgeable. The whole team was nice . Thanks for your help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.