Old Orchard Nissan

(3,813 reviews)
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2022 state dealer award
View 13 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 213-9759 (847) 213-9759
Used (847) 929-1021 (847) 929-1021
Service (847) 929-1019 (847) 929-1019

Reviews

(3,813 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Old Orchard Nissan from DealerRater.

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Daniel, and the rest of the service team were very

Daniel, and the rest of the service team were very thorough, courteous, & professional. Everyone did a great job. Thanks so much!!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Daniel took care of the Transmission and Break fluid

Daniel took care of the Transmission and Break fluid change quickly, car was washed and was all set under and hour and a half.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Clean, efficient and courteous.

Clean, efficient and courteous. Took the car right on time. Seemed a few minutes longer than the usual time for an oil change and tire rotation.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service department representative, Daniel Herrera,

The service department representative, Daniel Herrera, was very pleasant and helpful with explaining details of my service needs. I’ve made my anxiety decrease quite a bit with coming to the dealership. I appreciate his kindness and willing disposition to assist.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Outstanding!

Outstanding! Rich did a great job helping me with safety issues. Felt very comfortable working with him

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Chris was a joy to work with.

Chris was a joy to work with. Very professional and fun to work with. Highly recommend Martin Nissan finance dept.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The work was done fast.

The work was done fast. Danny was great at keeping me up to date with the work being done and explaining everything to me. The facility is clean.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dario is very knowledgeable, friendly and responsive.

Dario is very knowledgeable, friendly and responsive. He let me take the car for check at my trusted mechanic and gave me time to decide. I had a great experience with Martin Nissan. I felt supported but not pressured. Highly recommend!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Consistently professional , friendly.

Consistently professional , friendly. Timely and competent repairs. Gary is great to work with. Will always come back for serbice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always satisfied!

Always satisfied! The work is performed well, correctly, in a timely manner. This Maxima is SEVENTH Nissan in our family - it talls a lot. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.