Old Orchard Nissan

(3,813 reviews)
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2022 state dealer award
View 13 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 213-9759 (847) 213-9759
Used (847) 929-1021 (847) 929-1021
Service (847) 929-1019 (847) 929-1019

Reviews

(3,813 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Old Orchard Nissan from DealerRater.

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Malcom was great.

Malcom was great. He really helped me get the car that I asked for. I would go back

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Kyla for writing about your experience with Malcohm and Mike! Congratulations on your car!

Fast and courteous.

Fast and courteous. Richard was very timely in his responses and kept me informed of the work. Great job!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Richard! We look forward to seeing you again for your next visit

Easy to schedule an appointment, easy and fast drop off,

Easy to schedule an appointment, easy and fast drop off, friendly customer service, and reasonable wait time in my opinion.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Courtney for writing about your recent experience with Gary & our Service Team! We are so glad it was a good one!

Great customer service!

Great customer service! Always fixes what is needed in the amount of time stated. Would highly recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Worked with us to get the deal done.

Worked with us to get the deal done. Very cordial and on top of things

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for writing about your experience purchasing your vehicle from Brian! Congratulations!!

Nice and clean environment, there's a feeling of comfort

Nice and clean environment, there's a feeling of comfort an friendship. Thanks alot looking forward to doing more business in future

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All I had was a key FOB replaced No other service was

All I had was a key FOB replaced No other service was performed on my car

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service and sales team has gone way out of their way

The service and sales team has gone way out of their way to prepare and maintain my purchase of a 2015 Buick verano. They are amazing !!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, James for allowing us to make this a good experience for you! We appreciate you and your time very much. Congratulations on your Buick Verano! We hope that you enjoy it!

I trust this dealership to only recommend what is needed

I trust this dealership to only recommend what is needed for my car and to keep me safe.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

all very excellent, both in its speed and experience of

all very excellent, both in its speed and experience of the mechanics and self-service staff, especially Daniel Herrera

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.