Reviews
Erick Aguilar demonstrated excellent customer service.
Erick Aguilar demonstrated excellent customer service. He made sure I was well-informed and comfortable every step of the way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bella Johnson, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Trucks are a whole different game.
Trucks are a whole different game. You need someone who knows torque, payload, real-life performance. Joel gets it. I looked at a 2017 GMC Sierra SLT Z71, and he talked to me like another truck guy — not a salesman. He understood towing specs, bed liner options, fuel economy, and didn’t try to upsell me on crap I didn’t need. We wrapped the deal in less than two hours, and he even helped me get a tonneau cover installed. Joel’s not just a car guy — he’s a car person.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!
I’ve wanted a Mustang since I was 16.
I’ve wanted a Mustang since I was 16. When I saw a clean 2020 EcoBoost Premium pop up online, I called the dealership, and Joel answered. From that moment, it was game on. He knew the performance stats, maintenance schedule, even shared some of the mod potential. Not once did I feel like a “lead” or a “sale” — I felt like a gearhead talking to another gearhead. The dude gets it. And now I got my dream car, keys in hand.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.
Can’t say enough good things about Erick.
Can’t say enough good things about Erick. So patient and kind, and made the whole experience way better than expected.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!
I’ve bought four trucks in my life, and I’ve never met a
I’ve bought four trucks in my life, and I’ve never met a rep like Joel. I came in curious about the 2022 Hyundai Santa Cruz — wasn’t even sure if I liked the concept — and Joel flipped the whole conversation. He talked about utility, urban drive feel, AWD performance, and helped me see the truck differently. Ended up test driving, buying, and even adding a protection plan — all because I actually trusted him. Guy’s got charisma and brains.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Malik Gordon, thank you so much for the positive review! Thank you again for leaving us this response!
Buying a used luxury SUV can be nerve-wracking, but Joel
Buying a used luxury SUV can be nerve-wracking, but Joel made it one of the most comfortable purchases of my life. The 2017 Lexus GX 460 I test drove was in amazing shape, and Joel walked me through everything — engine history, off-road capabilities, even tire wear. You could tell he genuinely wanted me to make a decision I wouldn’t regret. He gave me space to think, offered answers when I needed them, and treated me like a VIP the entire time. It’s not just about the car — it’s about trusting the person across from you. Joel earned that trust, and then some.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joel is an all-star.
Joel is an all-star. I was looking for something sleek, practical, and just different. The 2023 Mazda CX-50 Premium Plus caught my eye, and Joel didn’t just highlight its style — he broke down handling, drive feel, and the engineering behind it. He clearly did his homework. It didn’t feel like a car sale — it felt like he was matching me to a lifestyle. No time wasted, and now I’ve got my dream crossover. Joel’s a rare find.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Sofia Delgado, we are so pleased you enjoyed your visit to Old Orchard Nissan, Llc! If you have any further questions, please give us a call. We're always happy to help!
Loved working with Erick—he made everything feel easy and
Loved working with Erick—he made everything feel easy and was always honest and kind throughout.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Trucks are my love language — and Joel gets that.
Trucks are my love language — and Joel gets that. I was eyeballing a 2021 Colorado ZR2 Bison for months before pulling the trigger. Joel knew exactly what off-roaders care about: clearance, suspension travel, tire fitment, and resale value. Not once did he try to redirect me to a "more popular" SUV like some dealers do. He knew I wanted a beast and helped me get it. Now I’ve got a trail-ready rig and a new go-to guy in the auto world.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jamal Rivera, we are so pleased you enjoyed your visit to Old Orchard Nissan, Llc! Thank you again for the great review!
I came in thinking I’d check out a few SUVs and maybe
I came in thinking I’d check out a few SUVs and maybe come back another day. But then Joel introduced me to the 2022 QX60 Sensory, and it was game over. The car was flawless, and Joel handled every question like he built the thing. Leasing options? Explained. AWD vs FWD? Broken down. Maintenance? He had numbers and schedules ready. No games, just solutions. Joel’s the reason I’m now driving an Infiniti and not still stuck in research mode.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!