Old Orchard Nissan

Let me tell you something: I’ve bought cars before, but never from someone like Joel Hernandez. This dude is like a professor of cars and a therapist wrapped in one. I came in looking at a 2022 Rogue SV, kinda undecided. Joel said, 'Let’s talk first—tell me what’s important to you.' We talked about my dog, my 80-mile daily commute, and needing something dependable in Chicago snow. He said the Rogue SV was built for exactly that. The test drive was smooth. Financing didn’t feel like a trap. And he even got me a better rate by calling his bank contact directly. You don’t get that level of hustle from just anybody.

Ladies—if you want someone you can trust and who won’t talk down to you at a dealership, Joel’s your guy. I came to Old Orchard Nissan alone and expected to be ignored or talked into something. Nope. Joel greeted me right away, asked what I needed, and walked me straight to a 2020 Mazda CX-5 Touring. He explained everything about the car, gave me space to think, and even brought over a bottle of water while I sat inside just thinking. He made financing super simple and didn’t try to push extra packages I didn’t want. I felt respected. That alone is worth more than any rebate.

“This was my first time buying a car solo, and I was honestly dreading it. But Joel Hernandez changed everything. He treated me with respect, patience, and zero pressure. I told him upfront I was nervous and he just smiled and said, ‘Let’s go at your pace.’ I fell in love with the 2023 Rogue SV after he walked me through the features like I was a VIP—not someone who had no clue what lane assist even was. He encouraged questions. He never made me feel stupid. And when it came to financing, he didn’t try to add on stuff I didn’t need. He asked about my goals, explained APR and terms, and even helped me call my bank to finalize funding. Joel is what every customer deserves. I didn’t just buy a car—I gained confidence. Thank you, Joel.”

Fuel economy was my top priority, but I didn’t want to drive something boring. Joel totally got it. The 2022 Toyota RAV4 XSE Hybrid was sporty, economical, and packed with tech. Joel gave me the space to ask questions, compare models, and even showed me how the hybrid system worked on the spot. I felt smarter after just one visit. The buying process was quick, clean, and stress-free. Joel nailed it.

I had my eye on a RAV4 for a while, but every dealership I went to felt like a hassle—until I walked into Old Orchard Nissan and met Joel. He greeted me like a neighbor. No sales pitch, no fake urgency. Just, 'What can I help you find today?' He showed me a 2021 RAV4 LE that checked every box: low mileage, excellent condition, and priced right. He explained Toyota’s reliability, broke down the safety features for my newborn, and even helped me install my car seat after I bought it. The man goes above and beyond. I didn’t feel like just another sale—I felt like family. I’d send my own mother to Joel if she needed a car.

This was my dream car. And Joel made it happen. I’d been watching listings for months, and when the 2020 Civic Type R in Boost Blue showed up, I called instantly. Joel held it for me that day — no deposit needed. He just said, “If you’re serious, I’ve got you.” That kind of trust? Rare. We did the deal fast, smooth, and without drama. Joel knew it was a big moment for me, and he celebrated it with me like a friend would.

I never thought I'd fall in love with a SUV, but here we are. I'm a mom of three and carpool queen of the neighborhood. My minivan was dying a slow death and I wanted something stylish, safe, and fully loaded. Joel showed me a 2022 Kia Telluride SX Prestige and it was love at first sight. From the Nappa leather seats to the panoramic sunroof, I felt like I stepped into a luxury car but with a family budget. Joel was patient, helpful, and treated me like a person, not just a mom trying to make a quick deal. He helped me run through every safety feature, folded down seats to show me space, and was even honest about things that other sales guys would gloss over. We did the test drive with all three kids in the back (God bless him), and not once did he lose his cool. The Telluride handled like a dream and the tech inside made my kids go “Whoa!” I signed that day. Joel even helped me sync my phone to the system before I left. That’s going above and beyond.

I'm a performance junkie. Always have been. I walked in knowing I wanted something loud and fast but also modern enough to not feel like a project car. Joel showed me a 2021 Dodge Charger R/T and that thing looked mean in matte black with black wheels. The moment I started it up and heard that exhaust rumble, I knew. Joel could tell, too. “Yeah, that’s the sound of no regrets,” he said. We laughed. We talked specs, ran the numbers, he got my trade-in appraised fast, and I didn’t feel like I was stuck at the dealership all day. I was in and out in a few hours. Joel made it easy. I've had the car two weeks now and every red light feels like an opportunity. Worth every penny.

I was browsing “just in case” and somehow ended up driving home in an Audi A4 Quattro Premium Plus. Joel is that good. The car was sleek, clean, had under 50k miles and all the bells and whistles. We talked about turbo engines, German handling, and even our favorite driving roads. Joel knows his stuff, not just about Nissan but all cars. He didn’t flinch when I got picky — he matched my energy, and it felt like a true car enthusiast conversation. By the time I signed, I felt like I made a friend, not just a purchase. I’ll definitely be back.

Joel was a total breath of fresh air. I was nervous going into this because I’ve had bad experiences in the past. But the way Joel walked me through everything—from car selection to finance terms—was pure class. He helped me land a beautiful 2021 Mazda3 hatch in deep blue. Sporty, techy, fun to drive. He explained every button, every screen, every setting. Financing was fast. The delivery was clean. And Joel even called me a week later just to ask, 'How’s the ride treating you?' That’s customer service on another level.