Old Orchard Nissan

Shoutout to Joel for making this the least stressful car buying experience of my life. I came in low-key dreading it, but I left smiling. Found a 2020 Hyundai Elantra SEL online and stopped by to check it out. Joel wasn’t pushy at all. He asked about my driving habits, budget, commute to work, and narrowed it down to this Elantra. Super clean, low mileage, great condition. He even went to the service bay and pulled up the full inspection records. Financing was a breeze and the whole process took less than 2 hours. Joel made me feel like I mattered—not just my credit score. 10/10.

I came to Joel needing something that could handle a growing family and Chicago winters. I walked out with a beast of a vehicle—the 2022 Ford Explorer XLT—and the most satisfying buying experience I’ve had in my life. Joel made me feel like I was his only customer that day. He sat down with me, went over my must-haves, and even helped me compare three different models side-by-side. He wasn’t trying to steer me to a car—I was steering the conversation, and he was guiding me through it. When I test drove the Explorer, Joel rode along and pointed out things I wouldn’t have noticed myself: how the second row folds for easier kid access, how the towing mode works, and how Ford’s CoPilot360 system keeps you centered in lane traffic. On the financial side, he helped me navigate my trade-in, walked me through pre-approval, and made sure I left understanding every fee. Most dealerships feel like a blur. This felt like working with a financial advisor and a gearhead all in one. Joel is a xxxxxxpro.

"If you're a first-time buyer, go see Joel Hernandez. No pressure, no shady upsells. I told him I was tight on budget, needed something reliable for work and Uber on the side. He brought out a 2021 Honda Civic Sport and walked me through every detail like a big brother. He explained the real costs—monthly payment, insurance ballpark, MPG, even maintenance costs. Then he said: 'You’re not just buying a car—you’re buying peace of mind.' That stuck with me. I bought that Civic on a rainy Tuesday and Joel even walked me to my car with an umbrella. Respect."

I work construction and need a truck that’s tough, reliable, and not just for show. Joel had a 2018 Ford F-150 Lariat that looked too clean to be real. But it was. One-owner, low miles, full CarFax, bedliner already installed. He walked the truck with me like we were both inspecting it for a job site. Checked every inch. Told me what had been replaced, what hadn’t. I appreciated the honesty. Financing wasn’t a hassle, and Joel even made sure the tires were inflated properly and the oil was fresh before I left. He cares, man. That’s what makes the difference.

As a dad of four and a weekend warrior, I needed a ride that could handle both soccer practice and a fishing trip. Joel pointed me straight to a 2021 Ford Explorer ST, and man, that thing had muscle and comfort rolled into one. He walked me through the towing capacity, the third-row space, and even helped me figure out how to fold the seats one-handed. Joel didn’t waste my time. He got to the point, answered every question, and gave me a deal I couldn’t walk away from. Two months in, and I’m still finding new features to love.

I’ve always been a truck guy. I use it for everything: camping, hauling tools, the occasional weekend move for a buddy. My old Ford finally bit the dust, so I started the hunt for something that could keep up with my lifestyle but not kill my wallet. Enter Joel at Old Orchard Nissan. He had this 2019 Toyota Tacoma TRD Sport sitting out front and I swear it was like fate. Cement gray, lifted slightly, upgraded tires, and a clean interior that looked barely touched. Joel comes out with a big grin and goes, “You’ve got the look of a man who just found his next truck.” He wasn’t wrong. We popped the hood, checked the undercarriage, and even walked through the service history together. Joel knew the Tacoma inside out. When I asked if it could tow my small trailer, he didn’t just say yes — he pulled up the exact specs and showed me why. Test drive was solid. I hit a few rough spots on purpose and it handled like a champ. The V6 pulled strong, and I immediately knew it was a better build than my last truck. The best part? Joel worked with me on my trade-in. Got me more than expected. The whole vibe was chill, no games, just respect. If you want to buy from someone who gets what the vehicle means to your lifestyle, go to Joel. The Tacoma has already seen two camping trips and it hasn’t let me down yet.

Even though I was at a Nissan dealership, I didn’t expect to buy a Nissan. But after talking with Joel, I’m now a proud owner of a 2021 Altima SR and I have zero regrets. Joel was chill, not pushy, and honestly just cool to talk to. We talked cars, life, even basketball while we walked the lot. The Altima he showed me was CLEAN—black on black, sport trim, good mileage, and that remote start (a must for those freezing Chicago mornings). He let me take my time. I left, came back the next day, and he had the same energy—no pressure, just ready to help. When it came time to buy, he explained the financing like a pro and even helped me bring my payment down by tweaking the term and down payment. Joel made the process so easy, I didn’t even realize I was at a dealership. It felt like talking to a friend who happens to sell cars. 5 stars, no question.

Joel Hernandez made this car-buying experience feel like I was working with family. I went in expecting to ‘just browse’ and maybe leave with a few options. What I left with? My dream SUV, a 2022 Hyundai Tucson SEL in pristine condition. From the second I walked in, Joel treated me with respect and patience. He asked me what I wanted—but more importantly, he asked me what I didn’t want. That saved so much time. I explained I wanted something reliable for Midwest winters, not too big, with solid gas mileage and AWD. Joel walked me straight over to the Tucson, and it was like he had been reading my mind. What impressed me was how he broke everything down in simple terms. He didn’t drown me in jargon. He explained the safety features (like lane keep assist and blind spot sensors) in the context of my daily drive. Then we went over financing, and instead of pushing the most expensive deal, he found a monthly payment that worked for me—and even helped me get pre-approved through my own bank. I’ve bought 4 cars in my life and none of those experiences come close to this. Joel isn’t just good at his job—he’s genuinely passionate about helping people. Old Orchard Nissan is lucky to have him.

Luxury was non-negotiable for me — but I didn’t want to overpay. Joel showed me a stunning 2021 Lexus RX 350 F Sport, and I was instantly hooked. He was transparent, respectful, and even warned me about an upcoming maintenance interval most dealers wouldn’t mention. That honesty? Priceless. I brought my dad along for the second visit, and Joel won him over in five minutes flat. That says everything.

I came to Old Orchard Nissan looking for an SUV with muscle. Something big enough for my family but still fun to drive. Joel pointed me right to a 2020 Dodge Durango GT and I was hooked before we even started the test drive. What sold me though wasn’t just the car—it was Joel’s knowledge and energy. He didn’t just tell me what it had—he told me why it mattered. He broke down the towing capacity, engine performance, seating layout, and even showed me how to use the voice command features. This man was prepared. The entire process took maybe 2 hours. He helped with financing, found me a lower interest rate through a local credit union, and stayed late just to finish the paperwork. Who does that? Joel does.