Old Orchard Nissan

(3,812 reviews)
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2022 state dealer award
View 13 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 213-9759 (847) 213-9759
Used (847) 929-1021 (847) 929-1021
Service (847) 929-1019 (847) 929-1019

Reviews

(3,812 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Old Orchard Nissan from DealerRater.

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These guys gave me a great deal on my new (to me) BMW.

These guys gave me a great deal on my new (to me) BMW. My salesperson Benson was friendly and helpful, and made everything easy. Go see Benson if you're looking for excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Old Orchard Nissan loves 5-star reviews! Our knowledgeable and friendly staff try to make every experience a favorable one!

Thanks to the the Old Orchard Nissan sales team, made

Thanks to the the Old Orchard Nissan sales team, made leasing my new Aryia seamlessly easy! Very happy with the quality of the car, and the follow up after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We strive to make each customer happy and thank you for your business. Old Orchard Nissan!

Vitaliy was very nice sales person very good experience

Vitaliy was very nice sales person very good experience thank you very much for great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Old Orchard Nissan loves 5-star reviews! Our knowledgeable and friendly staff try to make every experience a favorable one!

Thanks to Anthony, purchasing my BMW X3 was effortless.

Thanks to Anthony, purchasing my BMW X3 was effortless. His expertise and professionalism made the process seamless and enjoyable. I'm thrilled with my new car! Five stars without hesitation!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're delighted to hear that you had a fantastic experience at Old Orchard Nissan! Our team works hard to ensure every customer leaves satisfied. Enjoy your new car, and don't hesitate to reach out if you need anything.

Kevin and Jordan provided exceptional service when I

Kevin and Jordan provided exceptional service when I purchased a car from them. They were incredibly friendly and understanding throughout the entire process. Not only did they make the experience enjoyable, but they also went the extra mile by giving me a full tank of gas. I highly recommend them to anyone in search of a smooth and pleasant car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Old Orchard Nissan loves 5-star reviews! Our knowledgeable and friendly staff try to make every experience a favorable one!

Mom and I have both been taking our vehicles to Old

Mom and I have both been taking our vehicles to Old Orchard Nissan for service and maintenance for years. They do a great job with our cars, and always provide friendly customer service as well. They always explain everything and always call to check in with us, as well as provide follow up calls after servicing our vehicles. Highly recommend for great service overall, and happy with the prices as well. Thanks Old Orchard Nissan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We hope to see you soon!

We drove from Michigan to look at a used vehicle.

We drove from Michigan to look at a used vehicle. It looked like a pretty good deal online. When we arrived it was obvious the van had some issued that were not mentioned in the advertisement including a hole in the roof, interior water damage, and a door that wouldn't shut. When we sat down to negotiate a price the price they started with was 33% above the sticker price. Their lowest price not counting Title and taxes was still $3000+ over the sticker price. They wasted my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Sorry you didn't have a 5 star experience we are working on internal processes.

Dudes here are never a hassle, always easy just pull up

Dudes here are never a hassle, always easy just pull up tell the guys whats wrong, drop the car off, and pick it up when its done. Very communicative, very efficient, and respect goes a long way I'll leave it at that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We hope to see you soon!

It was the first service for my new Sentra and everything

It was the first service for my new Sentra and everything was perfect. Speed of service, kindness of personnel, good waiting area, timely attention. Great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We hope to see you soon!

Came into this dealership because my mom's Nissan Rogue's

Came into this dealership because my mom's Nissan Rogue's key fob's stopped working. Linda and BIndi were both very helpful service reps. Linda was communicative along the way and ensured that the problem got resolved. They didn't just try to slap some random charges on me or give up when the first solution didn't work. They really tried to understand the problem and ensure that it was solved the right way. They were very kind and ensured all the work was covered by the warranty, I didn't have to pay a penny! Thank you Old Orchard Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you! Congratulations! Drive safe! Enjoy :) Come visit Old Orchard Nissan when you're in for an oil changes! Thank you!