Reviews
Was in & out in less than an hour.
Was in & out in less than an hour. Without an appointment. Very happy with the prompt attention and service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your positive review warms our hearts here at Old Orchard Nissan. We’re delighted to have exceeded your expectations
The young man at the front desk was very punctual on what
The young man at the front desk was very punctual on what they were going to do to my truck and courteous to my needs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your positive review warms our hearts here at Old Orchard Nissan. We’re delighted to have exceeded your expectations
Great customer service Quick in getting my car into
Great customer service Quick in getting my car into service The associate went over my car report in detail and explained recommended maintenance service on my next oil change.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your positive review warms our hearts here at Old Orchard Nissan. We’re delighted to have exceeded your expectations
Thorough, considerate, friendly, and efficient - that was
Thorough, considerate, friendly, and efficient - that was my experience of working with Benson while purchasing my new (to me) car! Benson explored all my options while confidently guiding me to the best deal. Highly reocommend Benson at Old Orchard Nissan
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sarah, thank you for your review for Benson! Congratulations on your new car, we hope that you enjoy it!
Service was great.
Service was great. If anything could be improved, perhaps more communication around completion timing. But that is negligible, as communication is already very good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback with us! At Old Orchard Nissan, we strive to make every customer's experience exceptional. We're happy that you had a great one.
Very thorough.
Very thorough. I appreciate that they checked things that were not on the 15K mile check up. We had a long road trip ahead of us in subzero weather so I depended on your team to make sure everything was a great as possible before we started our trip. We saw over 100 cars off on the shoulder from mechanical issues (it was not snowing on our route....just below zero temps). We sailed through almost 20 hours of driving with zero issues thanks to your team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback with us! At Old Orchard Nissan, we strive to make every customer's experience exceptional. We're happy that you had a great one.
I received very poor service at the service center from
I received very poor service at the service center from Mary Lyshik & Joe Borrelli. I will never take my car there again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I’m sorry to hear about the frustrating experience, this is certainly not the level of service we expect for our customers. Please accept our apology.
I blew out a front tire when I hit a pot hole.
I blew out a front tire when I hit a pot hole. Linda was able to find a tire & get it in the same day. They price matched a tire I found on line so I saved some money. They were able to get the new tire put on & I was able to drive my car home that evening. A good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for servicing with Old Orchard Nissan! Come back and see us agin soon!
They were able to get me in the same day that I called
They were able to get me in the same day that I called and they were wonderful through the whole experience! They were attentive and thorough in figuring out what was wrong with my truck, and they even took it upon themselves to tell me “I don’t feel comfortable with you driving the truck until it’s fixed” and they gave me a loaner and sent me on my way. It was repaired within 24 hours and they gave it back to me in as good, if not better, condition than I started with. Excellent service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for servicing with Old Orchard Nissan! Come back and see us agin soon!
Thank you Vitaliy for helping me with my questions that
Thank you Vitaliy for helping me with my questions that you all answered and for the good time I spent there. I recommend this place to everyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing your positive experience working with Old Orchard Nissan! We pride ourselves on timely communication, professionalism, and providing an all-around good experience. We hope to see you back for your first oil change!