Freedom Chrysler Dodge Jeep Ram of Lexington

(378 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
New (859) 765-1004 (859) 765-1004
Used (859) 340-8701 (859) 340-8701
Service (859) 340-8703 (859) 340-8703

Reviews

(378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freedom Chrysler Dodge Jeep Ram of Lexington from DealerRater.

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Tim was very helpful and polite.

Tim was very helpful and polite. He explained my new car to me as well. Heath in finance was also very friendly and through with the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience.

I had a great experience. Nick, Al and Mark treated me like family. I would definitely come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience.

Great experience. No high pressure. Everyone very friendly and helpful. Treated with respect by all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Poor salesman’s knowledge of the products resulted of not

Poor salesman’s knowledge of the products resulted of not getting the options that I wanted, now I have to deal with it, but they get their commission and they don’t care.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I worked with David Lyons in the service department.

I worked with David Lyons in the service department. He was welcoming and friendly. Let me know what services would need to be done on my vehicle next and went ahead and priced those for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The website said they could work a sale virtually and

The website said they could work a sale virtually and they could not. They are not very helpful. Need a lot of work on Customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Very friendly and down to earth salesmen and financial

Very friendly and down to earth salesmen and financial reps...helpful in every way possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The process at the dealership was easy we traded in our

The process at the dealership was easy we traded in our 1500 ram for a 2500 ram everything went really smooth, our salesman was very nice and knowledgeable in everything. went really smooth this is not our first vehicle that we bought from this place and we will continue buying more vehicles as needed thank you so much for making our process simple and fast and we love our vehicle thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This place has screwed us a couple of times and kept

This place has screwed us a couple of times and kept giving us the run around and made several false promises. Then wanted to basically blame us. Do not come here Justin Grable was very Rude he is the sales director. This place has lost are Business entirely. I will never trust any of there false promises. This place has let me down, my family down and our company’s down. I should have listened to my employees when they said to never come here and they were 100 percent right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

The process was timely all the way around.

The process was timely all the way around. The customer service was excellent. I would highly recommend this Chrysler location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.