Freedom Chrysler Dodge Jeep Ram of Lexington

(378 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
New (859) 765-1004 (859) 765-1004
Used (859) 340-8701 (859) 340-8701
Service (859) 340-8703 (859) 340-8703

Reviews

(378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freedom Chrysler Dodge Jeep Ram of Lexington from DealerRater.

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Excellent customer service. Good service and prompt...

Excellent customer service. Good service and prompt notification about problems. Easy to contact if questions. Ease and flexibility in pick up of vehicle. Will definitely continue to use freedom dodge for service of our ram truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my second vehicle in 8 months. I plan to come...

This is my second vehicle in 8 months. I plan to come back for my next vehicle as well! John kept things uncomplicated and he worked quickly. Thank you Sir!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Scheduling service was easy when I arrived at at the...

Scheduling service was easy when I arrived at at the dealership customer care was very friendly and knowledgeable was in For an oil change, but the service mechanic was awesome their where other issues that was brought to my attention. Issues was fix I was in and out in 1 hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Absolutely amazing experience with zero stress. Mo and...

Absolutely amazing experience with zero stress. Mo and the rest of the sales team and management team were awesome, very helpful, and exceptionally knowledgeable. They knew everything about the jeeps we bought and even helped us to get some aftermarket add-ons very easily. Had such a good experience buying the first jeep, I turned around and bought a second jeep two days later. The finance department was also awesome and was literally the easiest and most stress-free financial experience I have ever had buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service team this dealership is impeccable! Mr Asher...

The service team this dealership is impeccable! Mr Asher our service advisor has kept our company trucks going for years. Always accommodating, and gets us back on the road as quickly as possible. Thanks to their top notch diesel mechanics! We have over the years purchased several trucks from this dealer and will continue to do so. If your looking for a sales person I suggest Mr. Taylor in the commercial fleet sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My experience at Freedom went overwhelmingly smoothly...

My experience at Freedom went overwhelmingly smoothly right from the beginning and continued as such!! Everyone, especially my salesperson Mendy Parker, was very nice and helpful= So very glad to be back in the Jeep Family!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The service staff is very professional. They always go...

The service staff is very professional. They always go above and beyond to be accommodating to their customers. They’re punctual and very clean. Keep up the excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome experience. My Salesman Andrew Burks was down to...

Awesome experience. My Salesman Andrew Burks was down to earth and very professional. Sales Manager, and Finance managers were awesome. It was the perfect buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband took his truck to be looked and get a...

My husband took his truck to be looked and get a diagnosis on what was wrong with his truck. They didnt even tear the truck down to see what was wrong with it but instead gave us their educated guess and still took our 135.00, they did nothing to the truck. Such a rip off.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Had a really good experience with the dealership. Taken...

Had a really good experience with the dealership. Taken it there after I was stranded on the road. They were very understanding and took care of my vehicle as soon as possible, I was pleased with the service that I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.