Freedom Chrysler Dodge Jeep Ram of Lexington

(378 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
New (859) 765-1004 (859) 765-1004
Used (859) 340-8701 (859) 340-8701
Service (859) 340-8703 (859) 340-8703

Reviews

(378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freedom Chrysler Dodge Jeep Ram of Lexington from DealerRater.

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Very nice and knowledgeable. A great experience and easy...

Very nice and knowledgeable. A great experience and easy to deal with. I would recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When I had purchased a used vehicle here, they promised...

When I had purchased a used vehicle here, they promised to fix what appeared to be a minor issue. However, when it turned out to be a major problem, they worked to fix it to our satisfaction. When we weren’t satisfied with the fix, they worked with us to trade into a different vehicle, and they were extremely fair with pricing. They stayed true to their word, and for that, I am thankful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Salesman was nice and knowledgeable about the Jeep. Was...

Salesman was nice and knowledgeable about the Jeep. Was able to explain all the new technologies that were now in the vehicle. The finance department was nice honest and straight forward about trade in allowance and financing the Jeep. I would definitely recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful customer service, timely work and a great...

Wonderful customer service, timely work and a great experience. It exceeded my expectations, very nice experience and I would recommend it highly for your service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had my daughters car towed there after talking to a...

I had my daughters car towed there after talking to a service writer about sending it only to have another one fuss because it came. Then on a recall that part of it was an oil change my daughter was charged $90+ dollars for the oil change on the recall. I am a retired mechanic and I have never serviced a recall that actually had a cost to the customer. This is very poor customer service on the Jeep corporation. If this is the way Jeep does things when it is their problem I will never purchase another Jeep product.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Miles made choosing the car easy, Dudley made the...

Miles made choosing the car easy, Dudley made the financing as painless as possible. Perfect car buying experience. Recommend with no hesitation! Great place to do business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

The most relaxed dealership I have ever been in. Ryan...

The most relaxed dealership I have ever been in. Ryan Hall is the best salesman. He will take care of your wants and needs no matter what.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Working with David on buying our new truck was great....

Working with David on buying our new truck was great. Fair prices and great atmosphere! I Will recommend all to come here. just great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best staff any where around in the USA. These guys do a...

Best staff any where around in the USA. These guys do a great job and over the years they have become my friend. Just shows how good they treat their people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service went as expected. Service advisor was...

Service went as expected. Service advisor was professional and communicated effectively on the status of my vehicle. Shuttle service to work was appreciated and the driver was friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.