Freedom Chrysler Dodge Jeep Ram of Lexington

(378 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
New (859) 765-1004 (859) 765-1004
Used (859) 340-8701 (859) 340-8701
Service (859) 340-8703 (859) 340-8703

Reviews

(378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freedom Chrysler Dodge Jeep Ram of Lexington from DealerRater.

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Searching Jeep Wrangler. I bought 7 Jeep’s and by far...

Searching Jeep Wrangler. I bought 7 Jeep’s and by far this has been the best experience I ever had. Carl Z is a great asset to the sales floor. Friendly, very informative and straight forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The salesman, Marc Miller, greeted us as soon as we...

The salesman, Marc Miller, greeted us as soon as we arrived at the dealership with a friendly smile. Marc was knowledgeable and helpful. Marc worked with us to make sure that we received a great deal. We love our new Ram!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

No

Consumer response

No thank you. I’m not interested in responding to the public.

Appreciate the professional service visit today. John is...

Appreciate the professional service visit today. John is very customer centered. The dealership got me scheduled on one day notice. I was there less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Offered to replace a steering damper that was recalled...

Offered to replace a steering damper that was recalled but installed improperly. Still waiting on the replacement part. Friendly and courteous. Will return for further issuses.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The Service writer was really friendly and knowledgeable...

The Service writer was really friendly and knowledgeable and the Service was really fast and I will tell everyone about experience I will be coming back again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Marc miller did a fantastic job. I will recommend him and...

Marc miller did a fantastic job. I will recommend him and your dealership to anyone I know looking for a new or used vehicle. go cats!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service team was great, my Jeep was serviced in a...

The service team was great, my Jeep was serviced in a timely manner and Valery was very helpful. I recommend Freedom Dealer for your vehicle’s service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptionally friendly, professional and knowledgeable....

Exceptionally friendly, professional and knowledgeable. Ryan Hall was very helpful in finding the truck I wanted at an affordable price. Financing was also a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent staff. Willing to help place you in the ride...

Excellent staff. Willing to help place you in the ride you want! Goes above and beyond to make sure you're satisfied. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had my jeep in for corrections from a collision center....

I had my jeep in for corrections from a collision center. My service advisor Elson and staff were excellent at getting my vehicle in a timely matter. Ryan my tech was also incredible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.