West Herr Honda of Canandaigua

(547 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 573-0451 (888) 573-0451
Used (888) 550-3547 (888) 550-3547
Service (888) 550-7304 (888) 550-7304

Reviews

(547 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Honda of Canandaigua from DealerRater.

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Great Serice

Leased a 2015 CRV, worked with Tony, as I have with past vehicles purchased from Ontario Honda. Great dealership, Tony is great to work with, very knowledgeable, he knows how to satisfy the customer's needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fantastic!!

I would absolutely recommend anyone to go see Tony at Ontario Honda. He was so friendly, patient, and informative, at no point did I feel pushed or pressured! And I love my CR-V!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

great experience

Tony is a genuine guy who really cares about your experience at Ontario Honda. His connection with his clients doesn't stop once the vehicle is purchases. He will go the extra mile to make sure you continue to be happy with your vehicle and Ontario Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Purchase of Honda V was great!

The new 2015 Odyssey EX-L is the fifth vehicle which I have purchased from Ontario Honda. Sales Rep Bob Cannizzaro was very easy to work with, allowing much of the work to be done via email since I live 35 miles from Canandaigua. Bob was available to answer all my questions, super knowledgeable, and responsive to my concerns. He did a great job in locating my new vehicle, and I now consider him to be a friend. If the new Odyssey is as good as my 2006, life will be sweet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tony DeTraglia is the best!

Tony DeTraglia was very informative and supportive throughout the process of buying a new car. He is very friendly, professional, and positively represents Ontario Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

We liked the salespeople, especially Tony Traglia who was our salesperson. We also worked with Guy, also very knowledgeable. Stefanie Northrup handles the 'extras' like Ziebart. She nicely explained everything but was not pushy. We liked that. Tony shared a lot of information, introduced us to all the features of the car, and is very, very pleasant to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lovin' Ontario Honda!

We had such a great experience with Tony buying our second car from Ontario Honda. Very friendly and professional! Tony found our color locally, had it shipped and I was behind the wheel within a few days. Two thumbs UP!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Experience!

Working with Tony DeTraglia made car buying easy and hassle free! Very professional, Great customer service, cares about his customers. My first lease on a CRVXL and wont be my last because of Tony. Explained how everything works in car before I left to make me feel comfortable driving home and came in early to deliver my car to me, also followed up with phone call to make sure everything was ok and if I had any other questions. Thank you Tony for all your help, will recommend you and Ontario to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love my Honda!

Great dealership!! Stopped in on a Thursday afternoon and picked up my new car on Monday. Everyone at Ontario Honda was friendly and helpful! Thank you again for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Sales Staff!!

Guy was very personable, I was very happy with him and his service. :) He was very knowledgeable, and had very good communication skills, I felt very at ease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.