West Herr Honda of Canandaigua

(547 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 573-0451 (888) 573-0451
Used (888) 550-3547 (888) 550-3547
Service (888) 550-7304 (888) 550-7304

Reviews

(547 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Honda of Canandaigua from DealerRater.

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Keep coming back!

I just purchased my 3rd honda from Ontario Honda...a 2015 CRV. Honda's proven quality and my experiences at Ontario Honda have kept me coming back! Tony DeTraglia is a top notch salesmen.....he's an expert regarding the honda products, is enthusiastic, takes the time to explain features and has a no pressure style. Ontario Honda is luck to have Tony on staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

new CRV Touring

We had a very good experience in purchasing our new CRV Touring. The dealer did not have the car we wanted...but looked for one, then ended up having it built. it was surprisingly quick.... Tony DeTraglia was our sales person and very helpful and pleasant throughout our purchase and delivery. He spent quality time helping us understand all the new technology and makes himself available for more questions as needed . would recommend Ontario Honda and Tony to others. We also have had very good service on other 2 Honda's at this dealership ( that were not purchased there). We are very happy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

No pressure by the salesman. Made paperwork easy. Gave me a great deal on my trade- in. Very knowledgeable and friendly! Explained pros and cons of leasing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great!!!

We will tell everyone that we know that Tony DeTraglia is the Best car salesman we have ever worked With,and we have had 3 Hondas prior to this experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience as always

I am on Honda number four from Ontario Honda. I know that I can count on an excellent experience and get a great price, and this time around was no exception. Austin does a great job. Never any games, just an easy way to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Service Overall

We were looking to lease a Honda Odyssey and received exactly what we were looking for. Austin did a great job keeping in touch with us while we were exploring all our options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome!

From the minute we started the process to the day we drove our new car off the lot it was a pleasure. Tony DeTraglia was helpful, beyond knowledgable, and no pressure. We love our new CRV and would recommend Ontario Honda to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Such an easy and great experience!

I leased a Civic from Ontario Honda three years ago, and when my lease was up this year I didn't hesitate - I knew I wanted to go back to Ontario Honda for my next car! I decided to lease a CRV after working with Austin, and the whole process went really smoothly from start to finish! I would encourage everyone to visit Austin at Ontario Honda for their next car! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tony DeTraglia

I went back to this dealership primarily because I had bought a car from Tony before and I appreciate the way he works with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent to work with re; purchase of new car

Tony De Traglia is excellent in all respects. He is very knowledgeable about all aspects of new Honda cars as with the new CRV. Tony was a big help as I'm sure he would be to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.