Ken Ganley Kia Mentor

(2,326 reviews)
Sales hours: 11:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:30pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2016 consumer dealer award
New (440) 297-2144 (440) 297-2144
Used (440) 586-3019 (440) 586-3019
Service (440) 586-3016 (440) 586-3016

Reviews

(2,326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Kia Mentor from DealerRater.

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They were very friendly and kept you aware of the waiting

They were very friendly and kept you aware of the waiting for the vehicle thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Marques Moore really helped me in a big way.

Marques Moore really helped me in a big way. Came in for service and ended up leaving with the Seltos That I needed. If I could give 10 stars I would. Thanks Marques

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

As usually they did a good job.

As usually they did a good job. They check everything, brakes, change oil and filter, check tire pressure, oil gasket-oil plug and a complimentary car wash. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Marsha, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Went in to get a car and I knew I had limited options.

Went in to get a car and I knew I had limited options. They worked with me and got me into a new k4. Very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

I have been looking for a car for roughly 2 years and it

I have been looking for a car for roughly 2 years and it has not been an easy process and Marques Moore totally changed that the minute I walked in. He didn’t just sell me a car and send me on my way. He really took everything into consideration and also showed me how to improve my credit, payoff my car sooner and to save money at the same time!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We are always more than happy to assist you if anything else comes up. Take care!

Super easy to deal with.

Super easy to deal with. Very helpful Scott was great to work with. Telluride was delivered perfectly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Bryndal, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

So happy either way the process.

So happy either way the process. Friendly helpful and streamlined process. Put me at ease with purchasing the car. Highly recommend Ken Ganley Kia to anyone looking for a new car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

I had the pleasure of working with Marques Moore at Ken

I had the pleasure of working with Marques Moore at Ken Ganley and was truly impressed. His performance has been nothing short of phenomenal, with his sales numbers showing a clear and impressive exponential growth. His customer service is top-notch, making the entire buying experience smooth and enjoyable. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Marques Moore was very helpful and efficient in

Marques Moore was very helpful and efficient in navigating the purchase of our new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Feel free to reach out to us if you need anything. Have a wonderful day.

Very helpful and explained options and answered my

Very helpful and explained options and answered my questions.zfollowed up to see if they could do anything else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.