Bergey's Volkswagen of Wilkes-Barre

(1,506 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 5 awards
2021 state dealer award 2018 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (570) 866-3198 (570) 866-3198
Used (570) 866-3165 (570) 866-3165
Service (570) 866-3196 (570) 866-3196

Reviews

(1,506 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergey's Volkswagen of Wilkes-Barre from DealerRater.

Want to share your experience with this dealership?

Write a review

Found a beautiful CX-5 Signature and Rob Y.

Found a beautiful CX-5 Signature and Rob Y. is an amazing sales rep. Great experience at Bergey’s!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very Professional.

Very Professional. Answered all my questions and put me in the vehicle I needed. Awesome!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience from the start.

Great experience from the start. Sales professionals were very knowledgeable and informative. Best dealership I have worked with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easygoing, courteous, and down-to-earth staff.

Easygoing, courteous, and down-to-earth staff. Actually good car buying experience from beginning to end!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gary was so helpful and knowledgeable!

Gary was so helpful and knowledgeable! Made the process very smoothly and quick! Will recommend him to my friends and my family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rob, our salesperson, along with Dave and Melissa, made

Rob, our salesperson, along with Dave and Melissa, made for a very pleasant car leasing experience, which can sometimes be stressful and frustrating. Rob listened and responded to what was personal to us, Dave made the financing happen, and Melissa closed the deal with services. Overall, a really good team effort.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

First time buying from this dealership.

First time buying from this dealership. Mike Kinney was our salesman. Very personable and to the point. Never made us feel pressured to buy. Bought a VW Tiguan Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I purchased three Over the years just purchased one

I purchased three Over the years just purchased one the other day for my grandson very professional. Their word is their bond and they keep it. They don’t worry in the door with one price and try to tell you something different after you leave there very honest and that’s why I came back and that’s still keep coming back or I recommend anybody else to go there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

I just bought my 2021 CX-9 from Keeran Lambert.

I just bought my 2021 CX-9 from Keeran Lambert. What a great experience! I walked in and was greeted immediately. Keeran took us to his office asked what we were looking for and I told him. Within minutes I was test driving exactly what I asked for. He never tried to sell me anything I didn’t want. He is a very friendly and funny person. We came in late on a Saturday so we weren’t able to take the car home until Monday because it needed new tires put on and a cleaning, but that was ok. I expected that since I came in so late. Still Keeran apologized for the inconvenience. What an all around pleasant experience. I would recommend Keeran and Bergey’s Mazda to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased my first VW this week at Bergen’s.

Purchased my first VW this week at Bergen’s. Very pleased with the vehicle and the service at the dealership, Keeran was great! They had a large selection, test drove the vehicle and did a trade-in and offered a reasonable price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.