Bergey's Volkswagen of Wilkes-Barre

(1,506 reviews)
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 5 awards
2021 state dealer award 2018 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (570) 866-3198 (570) 866-3198
Used (570) 866-3165 (570) 866-3165
Service (570) 866-3196 (570) 866-3196

Reviews

(1,506 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergey's Volkswagen of Wilkes-Barre from DealerRater.

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Joe & Melissa were both great to work with!

Joe & Melissa were both great to work with! Made the whole process fun and easy!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dan did a great job with the purchase of my Mazda cx30.

Dan did a great job with the purchase of my Mazda cx30. I had a very good experience and everyone was very helpful and professional.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kia service has greatly improved, got a loaner car, no

Kia service has greatly improved, got a loaner car, no problem. There quoted price was spot on. Had complete service done, my van has over 200k miles, all new brakes, tires, struts, shocks besides other things, 1/2 million miles here we come, My Kia Van is back on the road and beautiful ! !

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience with our service team at Bergey's Kia. We're pleased to hear everything went smoothly and that your van is back on the road in great shape. Wishing you many more miles ahead!

I work same hours like the Bergey’s Volkswagen service is

I work same hours like the Bergey’s Volkswagen service is open, so I can not stay and wait since my car is in service. Bergey’s VW is give me a loner car no question ask. People working in service department are friendly, specially Richard. I highly recommend them plus after all service they wash my car for free.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bergey's Kia is glad to hear that you had a great experience with our service department. We appreciate your recommendation and are pleased you're happy with the loaner car option offered. Wishing you well on the roads ahead.

Second time purchasing a new CX-5 from Bergey's.

Second time purchasing a new CX-5 from Bergey's. Dan was a great salesman. Very prompt and courteous. He was a great help. Awesome car, great deal. Melissa helped put so much as well. My past experiences with service department from making an appointment to completion of service is perfect. I truly recommend this dealership. Solid business. They don't pressure you. All around 100 percent satisfied.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mike Kinney helped us find our new Mazda - a CX-50 that

Mike Kinney helped us find our new Mazda - a CX-50 that is absolutely perfect for us and we got it at a great + fair price. Without a doubt, this was the best car buying experience we’ve ever had. Mike was able to zero in on what we were looking for and was fantastic! . Melissa was so nice, made the financing part very easy to understand, and she made the paperwork a breeze! We appreciate them both and are recommending Bergeys to our family and friends. If you want a great car buying experience in a comfortable atmosphere with no pressure and warm + knowledgeable folks, we highly recommend Bergeys.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Just purchased a Taos SE AWD from the dealership.

Just purchased a Taos SE AWD from the dealership. Brand new building - HUGE - undergoing construction at the moment. Rob Y was my salesperson - listened to the size SUV I was looking for and grabbed a handful of keys for me to do test drives. Very helpful and not pushy. Really appreciate there was no pressure. Had to negotiate for the trade-in value I felt was fair...and of course a manager had to come over. Ultimately they gave me a fair deal and I love my new Taos. First time buying a Volkswagen.

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  • Overall experience 5.0
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I serviced my car there for the first time and they did

I serviced my car there for the first time and they did exactly what I asked them to do within a timely manner. Pleasant experience with my service advisor whose name was Josh.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Glad to hear about your pleasant experience with our service team. Thank you for choosing Bergey's Kia.

Keiran Lambert was my dealer and he did an incredible

Keiran Lambert was my dealer and he did an incredible job. Very polite and pleasant to work with.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Keeren was great to work with.

Keeren was great to work with. He was professional and an all around good guy. Melissa as well was great to work with while signing the paperwork. All around A+ experience and highly recommended.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.