AutoNation USA Phoenix Avondale

(209 reviews)
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award
(866) 559-0202 (866) 559-0202

Reviews

(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation USA Phoenix Avondale from DealerRater.

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Very professional group of individuals everyone was

Very professional group of individuals everyone was polite and respectful. good team work. I had the pleasure of dealing with Issac and Jessica overall very satisfied with their service I will most definitely refer someone if the opportunity comes up..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

First time buyer, At Auto nation my expectations wore

First time buyer, At Auto nation my expectations wore definitely met above and beyond highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Very good customer service!

Very good customer service! Definitely recommend to anyone looking for a vehicle. Salesperson and everyone at Autonation explained everything and the were very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Carlos, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation USA Phoenix Avondale and we hope to be of service again in the future.

Great selection of vehicles and the sales staff were a

Great selection of vehicles and the sales staff were a tremendous help in finding the right vehicle for us and our needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Rob, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had to sell my Lexus because I was buying a house and

I had to sell my Lexus because I was buying a house and Lexi actually called me and we were able to work out a deal and I was able to sell the car and buy the house a week later! Thank you Lexi for helping me get my dream house! She made the process very fast, simple, and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

The price AutoNation offered for my car was not only fair

The price AutoNation offered for my car was not only fair but quite competitive compared to other offers I had received. It was clear that they had done their research and valued my vehicle appropriately, which gave me confidence in the deal. I worked with Lexy and Jared. They were both very easy to work with and completed the process very quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

First and foremost, I was impressed with Lexy's

First and foremost, I was impressed with Lexy's professionalism. From the moment we began discussing the sale, her enthusiasm for helping others was evident. She has a genuine passion for her work that was contagious. She took the time to listen to my reasons for selling and answered all of my questions thoroughly. Her approach was honestly so refreshing; she wasn't just trying to close a deal but rather sought to make sure I felt comfortable and informed throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Tony was fantastic and made it easy!

Tony was fantastic and made it easy! We had a wonderful experience at AutoNation Avondale!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bridgette, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Phoenix Avondale. Please don't hesitate to reach out if there's anything additional we can do for you.

The team at AutoNation really went above and beyond to

The team at AutoNation really went above and beyond to make me feel comfortable, heard and appreciated. From the GM to the salesman, everyone had a personal touch in my deal. I would highly recommend AutoNation to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Everyone at this location is very friendly and

Everyone at this location is very friendly and knowledgeable. I worked with Lexy on selling my Tacoma a few weeks ago and she was able to get me a good price for it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Billy, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!