AutoNation USA Phoenix Avondale

(209 reviews)
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award
(866) 559-0202 (866) 559-0202

Reviews

(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation USA Phoenix Avondale from DealerRater.

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Great staff

Great staff. Overall experience was great. The team from finance and sales were great to work with. I would go back for my next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

The overall experience was great and my family really

The overall experience was great and my family really enjoyed the sales staff. Definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Chad, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I was treated with respect and 10 star professionalism

I was treated with respect and 10 star professionalism from the time I arrived at AutoNation. AutoNation does not try to tag on extra fees to your bill such as 10th and desert protection and things like that and that goes a long way with me. Furthermore, they get you in and out of there very quickly. My experience with AutoNation was definitely top of the line.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Mike and Nicole were such big help for our family as we

Mike and Nicole were such big help for our family as we were looking for our new car. They are knowledgeable, kind, patient, and really took the time to listen and give us what we needed. 5 star service. Super happy with our new Chevy Traverse!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Cameron was great to work with!

Cameron was great to work with! Knowledgeable and friendly. I highly recommend for a simple car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great selling experience!

Kudos to Josh B.! He was great from start to finish. Josh reached out to me immediately to schedule my appointment and made the selling process pleasant and uncomplicated. Mike in sales was great too. The atmosphere was so different from other dealerships that I visited. I?m so glad that I found Auto Nation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Anita, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Excellent customer service!

Excellent customer service! Josh was completely professional and a pleasure to work with. Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Buying a car

Everyone was amazing did not feel any pressure to purchase. The entire team was amazing to work with.from Joseph and Fabian in sells to Fernando in finance!!! Would absolutely buy here again!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Rosa, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Phoenix Avondale. Don't hesitate to call us if you ever need anything. Be safe on the road!

Amazing Service!

Joseph was awesome! We called ahead of time to set up an appt. and the car we were wanting to look at was already parked out front when we got there. The service was amazing and we walked away with a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kiera, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Phoenix Avondale! We are always more than happy to assist you if anything else comes up. Take care!

Toyota Highlander

Our sales rep, Josh, was excellent! He was very knowledgeable and answered all the questions. No pressure sales!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Carolyn, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!