Philpott Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (611 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
New (888) 844-9089 (888) 844-9089
Used (888) 844-9724 (888) 844-9724
Service (888) 846-1676 (888) 846-1676

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (611 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Philpott Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Purchase New F150

Mark Fiorenza did a fantastic job with our purchase on a 2019 F150 Crew Cab Truck. I will always call Mark in the future. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Mark was great, I told him what kind of truck I wanted,...

Mark was great, I told him what kind of truck I wanted, he found it, did my trade in, I bought my 2010 truck mark, 10 years later I am back,my family just got to vehicles from him, great job, great service dept, they do all my service work, thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mark was great, I told him what kind of truck I wanted,...

Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Drove in for service and Lee greeted me promptly and was...

Drove in for service and Lee greeted me promptly and was very helpful and friendly. Got my F150 in and out for the oil change. Fantastic service. Go Philpott Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Great service

Brought my 2017 Explorer in for a recall. They were very courteous and did the job fast. Didn't take as long as I thought it would. Very professional staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Had a battery problem recently. Took my car in on a...

Had a battery problem recently. Took my car in on a Saturday morning without an appointment and left it. I was able to pick it up couple of hours later.the battery was replaced at no charge because of warranty. I have always received good results with the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Brought truck in for inoperable sync system and due to no...

Brought truck in for inoperable sync system and due to no fault of the dealership was not able to complete repairs. Will reschedule. Very happy with all aspects of dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Did a great job with service. Personally I feel that...

Did a great job with service. Personally I feel that Staff bring more to the company than service. Wonderful people that care. Even though I got stranded the next day on a road trip after getting my truck serviced and checked out. But it was not their fault because the battery had a dead cell. Will not use anyone else but them on my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

warranty work

easy to drop of vehicle ahead of time. They called promptly when they addressed the issue. All parts were not in stock and they had to keep another day. Did not inquire about loaner. Had to book 30 days in advance so don't know why they did not have parts. Repair and workmanship appears very good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

I needed new tires so

I needed new tires so I called Philpot Ford to find out about their tire deals after being on hold for 24 minutes and be switched back an forth to 4 different people and finally they hung up on me, I went to Discount Tires where they were so very helpful and bought my set of tires there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we apologize for the delayed response. Thank you for taking the time to leave us this feedback. It is discouraging to learn that your experience was not a positive one, but your feedback helps us improve moving forward. We hope you will consider us in the future, have a nice day.

Excellent

Have always used Philpott Ford for service. They always call if other problems arise before they move forward with service. Never had a problem with them. Sometimes slow, but always friendly. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!