Reviews
Write a reviewSales were a great help. I have bought several vehicles...
Sales were a great help. I have bought several vehicles from Adam Carter. I called him to help my daughter buy a new explorer. He was off but referred me to Mike Allen. Mike was great. He helped us find the right vehicle and explained all of the rebates and discounts. We got a good deal and he was very helpful. Nice to know that the sales people will work together to help their return customers. I will buy my next vehicle from Philpott. đź‘Ť
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
quick service,
service Writer Stacey Moffit, was up front and detailed in what was going on with my truck, got it done in reasonable time. Thanks Guys
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Collision Body Shop
First time I used this particular Body Shop and proud to say it was customer friendly and informative on status on my vehicle since it was not ready in the five (5) day that was quoted and why and what was need. I appreciate the communication.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Did the repair work in a very timely and professional...
Did the repair work in a very timely and professional manner. Happy with the results. Would recommend them to others looking for a dealership for maintenance.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Basic oil change get checked out and rotate tires. I had...
Basic oil change get checked out and rotate tires. I had a appointment using Ford Pass ap. The Blond forgot about my order. I was there over 3 hours not right. I went to check on it they rushed it thru took 30 minutes no way to know what the really did back there! I usually always take my trucks there to be serviced this time I was a bit disappointed
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi there, we're disappointed to hear of the negative experience you had at our location. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future.
After having my vehicle for 6 days, it broke down. They...
After having my vehicle for 6 days, it broke down. They DID NOT stand behind it NO SUPPORT. if I could give negative stars I would. Zero concern for my well being when I was broke down on I-10. I had to use my extended warranty and thank goodness I had it. A joke. I would not recommend them to anyone
- Customer service —
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We have since reached out to you to work towards a resolution, and do hope to be of assistance to you in the future.
Resolution? There was none. It was filed on my extended warranty. What do you mean resolution?
Great service and they worked hard for us to get the...
Great service and they worked hard for us to get the truck back as quick as possible. They helped us when our insurance company wouldn’t and found the problem
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jduckman5, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
they did great as usual
thanks to philpott for the same great service, dont change i drive from china,tx to have them take care of my 2011 f-150xlt they have always treated me great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
oil change tire rotation inspection
Service was slow with appointment, no masks, no social distancing or virus wipe down after the service even though it was advertised. Overall service was good This was service on my Ford F150
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (866) 796-0839 so we can work towards a resolution.
Love the service wash could have been a little better but...
Love the service wash could have been a little better but overall great service advisor and service manager the cashier was a delight will be back
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Xmichellex68, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.