Philpott Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (611 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
New (888) 844-9089 (888) 844-9089
Used (888) 844-9724 (888) 844-9724
Service (888) 846-1676 (888) 846-1676

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (611 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Philpott Ford from DealerRater.

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Awesome Salesman

Logan Wandell is a courteous, respectful, thoughtful & helpful salesman. He made the buying process very easy & fast! I appreciate the kindness & thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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customer

Service was great. Service Rep. was courteous, and very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick professional service, clean facilities

I got an apt quickly when i got to the service center I got helped quickly waiting area is clean coffee, vending machines and clean bathrooms Courteous and professional staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service experience

I had my Ford Explorer service at Philpott and the service was excellent and the wait was minimal,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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fast and good customer service

Mark did a great job finding the truck i wanted and getting it to his dealership quickly/

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Erick tallant

Nikki Hendricks was our service person and she went above and beyond to help us with everything Great service from her will bring us back in the future thanks Nikki

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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awesome sales person

they brought in a truck from another dealership to get me what I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Place to get a New Car. Thanks Brandy!

We purchased a 2017 Explorer. Brandy Seymour was very helpful and knowledgeable about all the vehicles we asked about. She is a very good asset to your team. We have told a lot of our friends to ask for her. We found her very honest , personable and very knowledgeable about the vehicle. Derrick was very helpful in the loan department and explained thoroughly how our loan worked and all the options we had for warranties , insurance and payment plans. The manager was also pleasant to work with. This was our second vehicle we bought from Phillpott Ford, and will not be the last one. If you need a New Vehicle, this is first place to go. Brandy and the rest of the team are great to work with. You can not find a better price anywhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing Service

I took my 2012 Ford Expedition to the service department for some repairs to my A/C and other parts of the vehicle. The staff was courteous and knowledgeable, and the work was done very expeditiously. Philpott always does a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy buying process

Jerome was very helpful and listened to our concerns. He went out of his way to make sure that he found the exact truck we wanted and was quick on getting it in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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