Wyatt Johnson Ford Nashville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (520 reviews)
Visit Wyatt Johnson Ford Nashville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–1:00pm
Sunday Closed Closed
New (615) 673-4539 (615) 673-4539
Used (866) 250-4806 (866) 250-4806
Service (615) 420-4296 (615) 420-4296

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wyatt Johnson Ford Nashville from DealerRater.

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Wyatt Johnson Ford Nashville.

Have always had a positive with the service dept.Sales dept are very friendly and will work with you...they low ball you on trade in values.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

Wyatt Johnson Ford

Ryan Panchisin was fantastic along with the rest of the team at Wyatt Johnson Ford. By far my best experience buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Wyatt Johnson Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care.

Love my car but have some problems

I?ve had problems getting repairs scheduled and completed in a timely manner. I continue to have periodic problems with the radio and telephone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Edward, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Wyatt Johnson Ford

We were treated respectfully and while the car we came to see was not available a similar car with 1/2 the miles and the options I really wanted was available for test drive and we bought it for the same price as the original choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Frederick, thank you for leaving such a great review and a high star rating. At Wyatt Johnson Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Fantastic!!

Very great Dealership friendly employees and very hard working to get you in the vehicle you want! Kevin Lynch is an great car and very upfront and to the point no bs and honest! Love my New Fusion would def buy another vehicle through them anytime!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Stephan, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

What a shame!!!

Long story short, picked up my car in a worse condition that when brought it in, came for a recall, now the keypad doesn?t work, the car sometimes won?t even start and the ?service? adviser just told me to pock it up as they won?t be doing a diagnose.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gilberto, we are disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (615) 244-3615 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

2020 Ford EcoSport/Wyatt Johnson Nashville

Very pleasant buying experience the sales team was knowledgeable and friendly Mark Ride and the rest of the team went above our expectations to make sure we were satisfied and informed at every point of the sale

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cathy, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Great service

Andrew and his team always take great care of me and my truck great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Great experience

Ryan was great! Very easy process, got the exact car I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Andrew, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

F-150 Service

Great people. From sales to service, this team is top notch. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, your comments keep us motivated and working hard for all our guests! At Wyatt Johnson Ford, we value our customers and we look forward to seeing you on your next visit. Take care!