Toyota City

(1,088 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (866) 710-2958 (866) 710-2958
Used (877) 829-1886 (877) 829-1886
Service (877) 829-0875 (877) 829-0875

Reviews

(1,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota City from DealerRater.

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My experience at DCH Toyota was great. Everyone was very...

My experience at DCH Toyota was great. Everyone was very informed and kind. They helped make the process of buying a new car so effortless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Always a pleasure to come here.marc and joe were great...

Always a pleasure to come here.marc and joe were great and easy to do business here. Will definitely recommend and come back here at toyota city!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful review as well as your kind words for Marc and for Joe! We appreciate your recommendation and we look forward to being of great service to you again soon!

Releasing

As always it is a pleasure doing business with DCH Toyota. The staff is exceptional and makes releasing very easy. We have been customers for over 20 years and are very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Linda, thank you so much for your thoughtful words for our dealership! It is our continuous pleasure to provide you with great customer service and we are so thankful for long-standing customers such as yourself! Looking forward to seeing you again soon!

A great all-around experience. This was my second...

A great all-around experience. This was my second purchase. I really am going to have wonderful times with Joanie behind the wheel and in the passenger seat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to have been of great service to you! Thank you for this wonderful review! We hope you enjoy your new car and we'll hope to see you both again soon!

Great service. Toyota service was great and I had a great...

Great service. Toyota service was great and I had a great experience. Toyota was great. I would recommend my friends to come to this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear this! Thank you so much for this wonderful review! Enjoy your new car and we'll hope to see you again!

Amazing service from Mark Ellison, Joe Croce and Carmine...

Amazing service from Mark Ellison, Joe Croce and Carmine from Finance. They all did a wonderful job. The service here is awesome, I would recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for these wonderful words for Marc, Joe and Carmine! It was our pleasure to come together to provide you with great customer service and we'll hope to see you again soon!

I highly recommend this car dealer, best people ever. Two...

I highly recommend this car dealer, best people ever. Two thumbs up for Marc Ellison and Joe Croce. Both helped me so much. Carmen too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We couldn't be any happier reading this review and we appreciate your recommendation of Marc, Joe, and the rest of our team! Thank you and come again!

A good experience with a very friendly and very...

A good experience with a very friendly and very knowledgeable staff. Our only disappointment was that the manager wouldn’t budge as much as we hoped on price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are happy you had an overall positive experience with us and we appreciate your feedback about the price. Enjoy your new vehicle and we hope to assist you again in the future!

Joe was very helpful and patient with me. Marc was also...

Joe was very helpful and patient with me. Marc was also wonderful to work with and found me a great deal on the car I wanted. I highly recommend working with DCH Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to provide an easy buying experience for you, Caitlin. We strive for quality service, and dedicated employees like Joe and Marc make it happen! We hope to see you again in the future.

Outstanding service!! Right price right service right...

Outstanding service!! Right price right service right expertise. A great pleasure to do business with the team. Highly recommend DCH Toyota to friend and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the excellent review, Sandra! We are so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!