Reviews
My 4th lease with DCH.
My buying experience was effortless. Alexi is very knowledgeable and make the time well spent. My experience in retiring my expiring lease was also effortless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recommendation
I have been a customer of Toyota City/DCH since 2003. This was my first time dealing with Jen and Joe. I would highly recommend them to anyone. They made it a very simple and enjoyable process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service from sales staff
I bought a three year old Corolla from Toyota City today and was very happy with the entire experience. My saleswoman Virginia Bisconti was super helpful and professional and went above and beyond making my purchase as smooth as could be. I will definitely recommend her and the entire staff to anyone looking for a great car or truck from a quality dealer. I hope to be back in a couple of years when I can buy a Tacoma, always wanted one. Thanks again. Paul Adler.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Unforgettable
Very professional and knowledgeable. This is my third least from this dealership and I feel very confident about my purchase. They helped me all the way to get the car I want.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Return of leased car and starting a new lease
I was ending a lease and started a new one. Marc Ellison was informative and very helpful and a pleasure to deal with. Joe Croce was especially patient and informative in helping me to get started with understanding how to use all of the what were to me complicated controls and encouraging me to come back when had questions or problems.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good experience
Ginny was very friendly and knowledgeable and was able to get a good price on the lease. Joe was very thorough and patient with questions. Marc was very knowledgeable and helpful with the financial part
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
My experience at this dealer was great! I entered their showroom one Saturday and was helped by Brandon who worked out a hassle-free acceptable lease agreement in under and hour and found my desired RAV4 in 2 days! I picked up my car the following Saturday and paperwork was a breeze with help by Allen and every detail of my new car explained by Joe. What a great team of men!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Swift and Transparent
A great experience. First off, correspondence with Brandon throughout the process was swift and straight to the point which I liked. Thereafter, Allen was extremely thoughtful and transparent when it came time to finance and close the deal. Finally, Joe was very kind, patient and friendly when it came time to give us a tour of our new purchase. A good dealership through and through.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not the car buying experience I expected!
I expected the process to be a huge hassle. It wasn't. Not only was I able to get the car I wanted at a fantastic price, but everyone I dealt with was fantastic. Special shout out to Brandon, Allen, and Joe. Everyone was clear, upfront, and incredibly friendly. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
rav 4
great job by marc ellison, made the purchase painless. not happy with the auto idle fuel savings, makes the vehicle shake when staring from a red light.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car