Toyota City

(1,088 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (866) 710-2958 (866) 710-2958
Used (877) 829-1886 (877) 829-1886
Service (877) 829-0875 (877) 829-0875

Reviews

(1,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota City from DealerRater.

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My 4th lease with DCH.

My buying experience was effortless. Alexi is very knowledgeable and make the time well spent. My experience in retiring my expiring lease was also effortless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Recommendation

I have been a customer of Toyota City/DCH since 2003. This was my first time dealing with Jen and Joe. I would highly recommend them to anyone. They made it a very simple and enjoyable process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service from sales staff

I bought a three year old Corolla from Toyota City today and was very happy with the entire experience. My saleswoman Virginia Bisconti was super helpful and professional and went above and beyond making my purchase as smooth as could be. I will definitely recommend her and the entire staff to anyone looking for a great car or truck from a quality dealer. I hope to be back in a couple of years when I can buy a Tacoma, always wanted one. Thanks again. Paul Adler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Unforgettable

Very professional and knowledgeable. This is my third least from this dealership and I feel very confident about my purchase. They helped me all the way to get the car I want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Return of leased car and starting a new lease

I was ending a lease and started a new one. Marc Ellison was informative and very helpful and a pleasure to deal with. Joe Croce was especially patient and informative in helping me to get started with understanding how to use all of the what were to me complicated controls and encouraging me to come back when had questions or problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very good experience

Ginny was very friendly and knowledgeable and was able to get a good price on the lease. Joe was very thorough and patient with questions. Marc was very knowledgeable and helpful with the financial part

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

My experience at this dealer was great! I entered their showroom one Saturday and was helped by Brandon who worked out a hassle-free acceptable lease agreement in under and hour and found my desired RAV4 in 2 days! I picked up my car the following Saturday and paperwork was a breeze with help by Allen and every detail of my new car explained by Joe. What a great team of men!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Swift and Transparent

A great experience. First off, correspondence with Brandon throughout the process was swift and straight to the point which I liked. Thereafter, Allen was extremely thoughtful and transparent when it came time to finance and close the deal. Finally, Joe was very kind, patient and friendly when it came time to give us a tour of our new purchase. A good dealership through and through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Not the car buying experience I expected!

I expected the process to be a huge hassle. It wasn't. Not only was I able to get the car I wanted at a fantastic price, but everyone I dealt with was fantastic. Special shout out to Brandon, Allen, and Joe. Everyone was clear, upfront, and incredibly friendly. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

rav 4

great job by marc ellison, made the purchase painless. not happy with the auto idle fuel savings, makes the vehicle shake when staring from a red light.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.