Reviews
Excellent Service
Bought a new car. Had great service from Leo Orozco, Meer Islam and Joe Croce. Made buying a car a great and interesting experience. With special help from Brandon James. Also Menah provided a lot of help exploring. Insurance options for the new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The only dealership I’ve used since 1999
The people who I have dealt with over the years at DCH Toyota have been awesome. The dealers I’ve talked with were always upfront with me and worked with me to get me into a car I love. With this latest purchase, everyone from George (the salesperson), Marco in finance, Joe Croce (who showed me in the ins-and-outs of my new car, and everyone else at the dealership, left me a very happy customer. No reservations about highly recommending DCH Toyota. Thanks everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highlander
George parker was an excellent sales person. Joe croce was excellent delivery coordinator. He told me i can return anytime for more support. Dch toyota city is excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant Experience
Leo was my Sales rep and the process was a breeze. From full transparency over and phone and in person, to delivery of the car. Excellent service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Unsolicited tequest
I would like to recommend both Ginny and JoeCroce to anyone who is looking not only for a great car but also for an great period of instruction about all the features and the safest way of driving that Joe Croce taught us. He has been informative and very helpful., not to mention pleasant and very kind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy with my new car
I was sad to give up my 13 year old car, I really had no choice..however the staff at Toyota made it easy, Meer help me get the new car I wanted and Allen made sure my payments stayed right where I asked them to..then joe had to review all the technologies..not an easy task as I have not had anything like the features this car has..all new to me, he was kind and very thorough in his explanations ..I now can go anywhere, and get home again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The team that handled our purchase was very professional
The DCH Toyota team that handled our purchase was truly exceptional from our salesman George Parker and the woman who found the exact 2019 model that we wanted. They were aggressive about followup and had the car for us the next day. The administrative staff and the financial person were extremely helpful and couldn't have been nicer. Following the purchase Joe Croce was very attentive and patient with us to explain, understand, and program the electronic systems. We were extremely satisfied with the team and will gladly recommend them in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
new Camry
Exceptional, excellent service from John, Joe and Marco. They all took the time to explain everything for my new Camry. Professional , courteous. I would recommend them anytime!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience
Leonardo Orozco and Marco were very helpful and led to a great buying experience from them. I live out of state and did not have the ability to come into the dealership to see the vehicle I wanted to purchase. Leo was more than understanding and did his best to work with me. Once I was able to work out the out the door price via email and phone, I decided to hire a mechanic to inspect the vehicle and they were able to accommodate that request as well. After trekking it to the dealership they provided me with their undivided attention on a busy Saurday to field any question and concerns I had. They had the vehicle detailed and looking pristine for me to come pick up. I had a time constraint to be somewhere later in the evening and did their best to get me out of there on time. What made them stand out from other dealerships is that even after the close of the deal, Leo and Marco did a follow up with me to see how things are and made sure I was satisfied with my vehicle. Car buying experience can be painful but Leo and the staff at DCH Toyota made it a great buying experience by respecting my time and being able to work with me without having to be in the dealership to visit them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good deal and I drove away with the car I wanted.
George did a good job selling me my car. He was upfront about what he knew about it and what he didn’t. No false promises or info.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car