Reviews
Smooth Service appointment
First time using DCH. Appointment for scheduled service and software update. Also arranged for loaner car. They have everything very well organized in terms of check in, arrangement for the car. Also smooth sailing when I came to pick up my car. They also have a great customer lounge with free bagels. I will return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Leo and Joe were extremely helpful. They are a pleasure...
Leo and Joe were extremely helpful. They are a pleasure to work with and very professional. I look forward to enjoying my 5th Toyota thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Routine maintenance
From making the appointment until the time I rolled out with a newly washed vehicle, I was treated with politeness and efficiency. Obviously my time met something to these folks. They explained everything clearly and quickly. Before I could finish my coffee it seemed my car was ready. I have purchased two cars and leased a third from this dealership. Their level of service is one of the reasons I keep coming back .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always Recommend
Always treated fairly at DCH, never feels pressured. I am on my 5th toyota that i have had serviced at DCH and I always recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Trade in and new lease signed
All 3 people I worked today are professional and very nice. On the same day, we traded in our old RAV4 and got a new Highlander.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our latest Camry purchase
I have been completely satisfied with the service I received from Toyota City, once again, in particular with the help of John Pritts and Joe Croce purchasing our new Camry, and year-in and year-out with Michael Vetrano's help in the Service Department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy owners of a new RAV4!
We took delivery of our new Toyota RAV4 Hybrid last week. We were very impressed by the professionalism of the people we engaged with at the mamaroneck dealership: George Parker at DCH Toyota City worked hard and helped us find the exact spec we were looking for. Menah Eltouby helped us understand all the financing options and servicing plans. Joe Croce spent an hour with us and gave us the run down of all the new features the car had - and they all made sure we left the dealership as very happy customers!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Toyota Forever
The team at DCH Toyota City are terrific. Special thanks to Marc, Joe, and Menna for their patient, caring, honest approach to salesmanship. Doing business at DCH is not stressful, and I know they are giving me the best deal possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership
I have been coming here for over 20 years and have always been well treated, and the service has always been great. I see no reason to go.anywhere else
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Great experiencing in purchasing a used highlander Joe was very helpful explaining all of the features and walking me through the vehicle.I would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car