Toyota City

(1,088 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (866) 710-2958 (866) 710-2958
Used (877) 829-1886 (877) 829-1886
Service (877) 829-0875 (877) 829-0875

Reviews

(1,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota City from DealerRater.

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Smooth Service appointment

First time using DCH. Appointment for scheduled service and software update. Also arranged for loaner car. They have everything very well organized in terms of check in, arrangement for the car. Also smooth sailing when I came to pick up my car. They also have a great customer lounge with free bagels. I will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Leo and Joe were extremely helpful. They are a pleasure...

Leo and Joe were extremely helpful. They are a pleasure to work with and very professional. I look forward to enjoying my 5th Toyota thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Routine maintenance

From making the appointment until the time I rolled out with a newly washed vehicle, I was treated with politeness and efficiency. Obviously my time met something to these folks. They explained everything clearly and quickly. Before I could finish my coffee it seemed my car was ready. I have purchased two cars and leased a third from this dealership. Their level of service is one of the reasons I keep coming back .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always Recommend

Always treated fairly at DCH, never feels pressured. I am on my 5th toyota that i have had serviced at DCH and I always recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Trade in and new lease signed

All 3 people I worked today are professional and very nice. On the same day, we traded in our old RAV4 and got a new Highlander.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Our latest Camry purchase

I have been completely satisfied with the service I received from Toyota City, once again, in particular with the help of John Pritts and Joe Croce purchasing our new Camry, and year-in and year-out with Michael Vetrano's help in the Service Department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy owners of a new RAV4!

We took delivery of our new Toyota RAV4 Hybrid last week. We were very impressed by the professionalism of the people we engaged with at the mamaroneck dealership: George Parker at DCH Toyota City worked hard and helped us find the exact spec we were looking for. Menah Eltouby helped us understand all the financing options and servicing plans. Joe Croce spent an hour with us and gave us the run down of all the new features the car had - and they all made sure we left the dealership as very happy customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Toyota Forever

The team at DCH Toyota City are terrific. Special thanks to Marc, Joe, and Menna for their patient, caring, honest approach to salesmanship. Doing business at DCH is not stressful, and I know they are giving me the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealership

I have been coming here for over 20 years and have always been well treated, and the service has always been great. I see no reason to go.anywhere else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

Great experiencing in purchasing a used highlander Joe was very helpful explaining all of the features and walking me through the vehicle.I would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.