Toyota City

(1,088 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (866) 710-2958 (866) 710-2958
Used (877) 829-1886 (877) 829-1886
Service (877) 829-0875 (877) 829-0875

Reviews

(1,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota City from DealerRater.

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Rav4 Hybrid

Came in just to check out the Rav4 XSE Hybrid and the service was excellent. Joseph Lee and Joe Croce were very informative and helped answered our questions. Randy, the manager also helped very much. Highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

We recently bought a RAV 4, and had a great experience with George Parker and Joe Croce. Both George and Joe were well-informed, professional, friendly and helpful in answering all of our questions and making the process smooth and efficient. Gary and Kristin Friedman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Rav4happy

Marc was a great salesperson, Randy, the business manager was fantastic, and Joe did an excellent job explaining everything to my husband and me at this terrific dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Review of Sales person and Delivery Coordinator

Joe Croce the delivery coordinator and Leo our Salesman were both very attentive and took the time to explain everything in detail. I would recommend purchasing a car from them at the Larchmont Toyota dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent experience

Excellent experience with customer service, level Of technical expertise, facility accommodations, duration of service,information provided regarding the repairs needed and tracking car service history.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Highlander Exp!

My land cruiser died so we had to get a new car. Great exp with John P, Joe and Randy when we decided on a Highlander. Best pricing, transparent and friendly. Great exp with DCH.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2019 Camry purchase

Great buying experience. All were extremely professional and a joy to work with. Highly recommend DCH Toyota City. When it comes time, I wouldn’t hesitate coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Highlander

Great experience! John, Joe and Randy were very professional and made my car buying experience a pleasure, which is very unusual! I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful!

This service center is quick, efficient and friendly! A pleasure to go for service... never thought I would say that! And they even offer pizza in the afternoon! Gabriel is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Much Better Than Expected.

The salesman, Brandon Gross, listened to me when I told him what I wanted and how I expected the process to go. I found he didn't waste my time and I believe he relayed my desires to his sales manager Franklin Crocker. Mr. Crocker was also very responsive when I dropped by and he happened to be taking a vacation day. I believe I received the vehicle I wanted at a fair price. In addition, the finance person, Allen Stern, who I dealt with before taking possession of the RAV 4 was informed, polite and straightforward. I am a repeat customer, having leased RAV 4s in 2010, 2013 and 2016. This was by far the best experience. P.S. Please don't take the delay in responding to this survey as any reflection in the great job your people did. Your email got lost in the shuffle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.