Toyota City

(1,088 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (866) 710-2958 (866) 710-2958
Used (877) 829-1886 (877) 829-1886
Service (877) 829-0875 (877) 829-0875

Reviews

(1,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota City from DealerRater.

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excellent service, as usual

Brought my 2018 Avalon Limited Hybrid in for routine factory maintenance, a NYS Inspection, and an estimate for minor body work. My regular agent Michael Vetrano and the manager Joe Modica were super helpful and friendly and professional, as always. Most important of all, they always know what they are doing and are 100% honest and upfront about the costs. Very pleased. I have been going to them for decades and will continue to do so!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Toyota C-HR

Joseph was great to help me understand the features in the car. I recommend this dealership to anyone looking for a new or used Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ginny and Joe were wonderful to work with they were fast ,e

Ginny and Joe were friendly,efficient,and Fast.i was in and out of the dealership in no time,which was very important to me I hate waiting around. They were attentive to my needs. Very pleased with the whole process. Thank you Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service Appointment

Excellent service , very courteous reps . service reps took the time to explain what service was performed and what I would need to have done in the future . Also I appreciated the free car wash..Very satisfied Toyota owner..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service personnel were most knowledgeable and helpful....

Service personnel were most knowledgeable and helpful. The waiting area was neat, clean and comfortable. My car was serviced in a timely manner. Any work done was fully explained.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

2020 Sienna

Joseph was terrific selling me a new car. Joe was fantastic explsing how my new Sienna works. I found my way to Toyota of Mamaroneck via Consumer Reports. You can't go wrong dealing with the people at DCH Toyota City.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Camry

Lex was great. Joe was very helpful and did a great job. Randy was also very good.. I want to thank you all for a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

Ginny, Menah and Joe were so friendly, helpful and efficient! I had been dreading the lengthy process of turning in the old leased car and getting the new one.. Your staff were so efficient and pleasant that I won't be dreading the next turnover.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No Games

Worked with George & Joe on the purchase of a pre-owned Rev4. They were both friendly, funny, and an overall good guy. They were straight to the point which I appreciated very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Leasing a Toyota Corolla with ease...

Both George Parker and Joe Croce were very instrumental in my leasing a Toyota Corolla again at this dealership. They were professional, very helpful and friendly. The were thorough in explaining the 2020 features of the vehicle and answered all my questions. Joe, in particular, spent a lot of time with me to make me feel comfortable in the car. I was delighted to leave with my fifth Toyota from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.