Reviews
Marc Ellison was the sales guy, Joe Croce was the...
Marc Ellison was the sales guy, Joe Croce was the delivery coordinator and Randy Silver was the business manager. all were excellent. This is the third Prius we have bought from DCH.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued support of DCH Toyota City! We love coming together to provide you with quality service and so we greatly appreciate your very kind words for Marc, Joe, and Randy! Enjoy your new car and we look forward to seeing you again soon!
In a few words....OUTSTANDING!!!
Being new to the area, I was nervous about purchasing a car. The staff from Jeremy Bera, New Manager (Hani), Finance Randy Silver, to Mr. Croce were outstanding. They took me through the process with care and respect, answering any and all questions that I had. I can't thank you enough. Sincerely, Anita Becker
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anita, we are grateful for this wonderful review and your kind words about our staff! It was our pleasure to provide you with top-notch service and appreciate your recommendation!
Warm and helpful people
We were very pleased with everyone we dealt with. In particular Ginny was a love, so very helpful, and went out of her way to do nice things for us. Joe did a great job explaining the car's features. Very thorough and caring. Had very good experiences with Jonathan, Randy, and Matthew as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to provide an easy buying experience for you. We strive for quality service, and dedicated employees like Ginny and Joe make it happen. We hope to see you again in the future.
I was taken care of with professionalism from the...
I was taken care of with professionalism from the beginning. I’ll recommend DCH. I particularly appreciated the clear explanations on the Prius and its features. Excellent
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reading reviews like yours couldn't make us happier! Every day we strive to help our clients with their needs. Thank you for your kind words about our team and we hope to see you again.
My husband and I came into Toyota and left with a car the...
My husband and I came into Toyota and left with a car the same day. The service was impeccable and we were helped in every way we asked. Mark and Joe explained the process and the car in many details and were extremely patient. Very happy with the service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!
Outstanding people and customer service.
I found everyone I dealt with, including Marc, Joe and the Finance guy very helpful, upfront, honest and very friendly. They were a pleasure to deal with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to provide an easy buying experience for you. We strive for quality service, and our dedicated employees make it happen. We hope to see you again in the future.
What a great experience at DCH! Virginia was a wonderful...
What a great experience at DCH! Virginia was a wonderful sales woman to work with. Joe was super knowledgeable and took his time to go over every single detail and function of the Rav4.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to hear that you enjoyed your recent buying experience with us! Thank you for you very kind words for Virginia and Joe! Enjoy your new car and we look forward to being of great service to you again!
I’m just astounded by the remarkable presents that I had...
I’m just astounded by the remarkable presents that I had with the two people that I dealt with here while getting my next lease and also the man that helped me with the bill so it all fits in and it works very well all of you guys and I thank you very much don’t
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love coming together to provide you with quality service! Thank you so much for this wonderful review as well as your kind words for both Joe and Seth! Hope to see you again soon!
Tianna our sales person was by far the best great time...
Tianna our sales person was by far the best great time spent, went by very fast essay transition. Made our trade in very helpful and easy
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear all of this! We greatly appreciate your kind words for Tianna and we'll hope to see you again soon! Enjoy your new trade!
Mark was a great help in the purchase of the car and Joe...
Mark was a great help in the purchase of the car and Joe Croce was a great help in teaching me the features on my brand new RAV4.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this wonderful review! We strive to provide all of our customers with great service and Mark and Joe often make it happen for us! Enjoy your new car and we hope to see you again soon!