Toyota City

(1,088 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (866) 710-2958 (866) 710-2958
Used (877) 829-1886 (877) 829-1886
Service (877) 829-0875 (877) 829-0875

Reviews

(1,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota City from DealerRater.

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Excellent experience, great deal & good people !

Everyone was great, Marc & Joe were professional, respectful & knowledgeable. It was a terrific & overall excellent experience, and I know that if I have any questions going forward they are there to help. Thank You Guys !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are grateful for this wonderful review and your kind words about Marc and Joe! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

This is the second car I’ve bought from Marc Ellison....

This is the second car I’ve bought from Marc Ellison. Came back to him after 10 years. Joe Croce spent over an hour with a comprehensive and thorough review of all features. Overall all I dealt with were great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty to DCH Toyota City! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. Congratulations on your new vehicle and looking forward to the next time!

Wonderful experience with Joe Croce five years ago that...

Wonderful experience with Joe Croce five years ago that we came back looking for him to buy your next Toyota any experience more delightful because we had only had a new sales name but Joe was able to stand in Normas amount of time with us teaching us the car and offered another visit back and we will certainly do this again and again thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the excellent review! We are happy to provide an easy buying experience for you. We strive for quality service, and dedicated employees like Joe make it happen. We hope to see you again in the future.

Good Experience

Good experience. Relatively transparent pricing. Not too “sales-y” which was important - let me make my own decision. Only feedback is that it shouldn’t take so long once you agree to buy the car - was in their for an hour doing paperwork. That said, par-for-the-course at all car dealers. Joe Croce was terrific.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us such a wonderful review! We are so flattered to see such a great list of things you liked at our dealership. We will certainly take your feedback about the paperwork into consideration. I hope that you enjoy your new vehicle!

Excellent service! They really take the time to make sure...

Excellent service! They really take the time to make sure you’re getting a car that’s right for you, and, once you’ve purchased, they explain all the car features.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are happy to provide an easy buying experience for you. Every day we strive to help our clients with their needs. Thank you for your kind words about our team and we hope to see you again.

Had a wonderful experience with DCH, Toyota City. . All...

Had a wonderful experience with DCH, Toyota City. . All representatives were very helpful. Especially Ginny Bisconti and Joe Croce. Thank you to Craig in service for referring me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Reading reviews like yours couldn't make us happier! Every day we strive to help our clients with their needs. Thank you for your kind words about our team and we hope to see you again.

George Parker was an excellent salesman and Joe Croce did...

George Parker was an excellent salesman and Joe Croce did a fine job delivering my new 2020 Camry LE and I recommend this dealership in the future for everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Michael, we are grateful for this wonderful review and your kind words about George and Joe! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

We had a great car shopping experience at DCH Toyota....

We had a great car shopping experience at DCH Toyota. Professional and helpful service. Staffs are courteous and knowledgeable. Price is transparent. The sales person worked hard to give us a great deal. The delivery specialist Joe went extra miles thoroughly explaining every detail of our new car for hours. We didn't feel intimidated asking simplest questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

Joe was a very welcoming person when it was time to go...

Joe was a very welcoming person when it was time to go over the car features. He was always cracking jokes and making it a good time for everyone. Joe went through everything the car came with and made sure that we were getting what we paid for. Thank you for the awesome service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Gaetano, thank you for this wonderful review! We are so appreciative of your kind words for Joe and he will be most appreciative to hear them! It is our pleasure to provide you with high quality customer service and we'll hope to see you again soon!

Perfect transaction in every way! I am very grateful for...

Perfect transaction in every way! I am very grateful for the professionalism of the entire team at DCH Toyota. Thank you very much for making my car buying experience perfect!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Richard, for this wonderful review! We are so happy to hear that we were able to meet all your current needs and we hope to be of assistance to you again in the future! Enjoy your new car!