Reviews
super friendly make you feel at home really trustworty...
super friendly make you feel at home really trustworty great place to get a car recomended 100% they very fast to find aprovals super clean
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service was very good. The people were very helpful...
The service was very good. The people were very helpful and friendly. The environment is festive and very welcoming. The positive experience has prompted me to refer others to Charlie Clark Nissan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Miriam Prohaska-customer
Sales reps were knowledgeable and professional and made me feel important.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Miriam Prohaska, thank you for taking the time to leave a review for us at Charlie Clark Nissan El Paso. We're happy we could meet your expectations! Thank you for your kind review; we are happy to pass along your comments to the team here at Charlie Clark Nissan El Paso! We appreciate your feedback!
Everything was excellent from the moment I arrived...
Everything was excellent from the moment I arrived salesman new what he was talking about not to pushy either satisfied with the customer service 5star
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership was great. Love working with Philip when I’m...
Dealership was great. Love working with Philip when I’m shopping for a new car. He definitely provides truly exceptional customer service. He went above an beyond to make sure I was satisfied with payments and vehicle of my choice. I give this 5 star rating regards to working with Philip an the financial director Mikey Anguaino who made things happen. Thank you again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
i love this dealership sales team was awesome bilingual...
i love this dealership sales team was awesome bilingual was able to comuacate very well as to the vehicle i bought was 2019 pathfinder rock creak editions awesome hated to switch from a Toyota Tacoma bought the room in the pathfinder is great....thank you from THE EALY FAMILY
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience great staff and they pretty much knew all...
Best experience great staff and they pretty much knew all the answers to my questions .. Very great customer service !! They sold me what I wanted and not what they thought I should get
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Charlie clark nissan is awesome. Francisco in service,...
Charlie clark nissan is awesome. Francisco in service, gabriel and angel rock. The detailing and complete care for my kicks is the best!!!thanks orale
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very bad experience, and liars
Very bad experience and bunch of liars not the poor sales guy he is just a puppet of the manegers playing the game of back and forth with the deals lol, after i was aproved for the new car and after me asking them for sure if they where sure of the credit approval they said yes, yes you are aproved and saying cograts on your new purchase, i was concern cause i just had my new yukon refinance under my name and a new car after a couple of months after. That was my concern but they said no problem you are APROVED. Wow great deal but for my luck the bank was closed by the time i was going to closed the deal, so they said on monday will sign the contract, monday came just to find out the deal was off that i was not aprove xxx the car was for a bday present for wife make her feel really really bad after you guys said not only once but like 8-9 -times that i was aprove. What of bunch of liars (manegers)
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Sergio Gonzalez, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Your feedback will be mentioned in our Manager meetings and will get this addressed. Thank you for your feedback.
Horrible experience
Not a great experience overall dealing with them. Sales people offer you everything in order to buy a car and when you go back, no one owns up to the offers. Awful experience overall, not once, not twice, but three times and counting. I wouldn’t recommend buying here or lesson learned, get them to give you everything in writing or else it’s your word against theirs. Definitely the worst experience.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Dina, we're disappointed to hear of the negative experience you had at our location. We would like to change your experience around. You will be contacted in regards to your experience. Thank you for your feedback!