Charlie Clark Nissan of El Paso

(232 reviews)
Visit Charlie Clark Nissan of El Paso
Sales hours: 7:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 7:00am–9:00pm 7:00am–6:00pm
Tuesday 7:00am–9:00pm 7:00am–6:00pm
Wednesday 7:00am–9:00pm 7:00am–6:00pm
Thursday 7:00am–9:00pm 7:00am–6:00pm
Friday 7:00am–9:00pm 7:00am–6:00pm
Saturday 7:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (877) 464-6004 (877) 464-6004
Used (866) 226-5593 (866) 226-5593
Service (888) 536-9539 (888) 536-9539

Reviews

(232 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charlie Clark Nissan of El Paso from DealerRater.

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Number One Customer Service

Since you arrived to the dealership they offer you all resources available to make you feel welcome and happy ; everyone is a profesional on its own . Thank you all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent Service

Management and sales staff are awesome . They are helpful , friendly and really care about their products and customers .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jennifer Barker, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Charlie Clark Nissan El Paso. We're happy we could meet your expectations! Thank you for your feedback and have a great Thursday!

Excellent

Excellent service, attentive sales person, not pushy at all. Friendly staff. Very well kept dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Mrs. Avila for your wonderful feedback. We appreciate your business and hope to see you back again. We will pass along the comments with our Charlie Clark Nissan Staff. Thank you!

Excellent Service

Great service . Staff is amazing . Mamagemt and sales are friendly and care about their product and customers . I have been recommending them to everyone that asks about my new car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service Representative

Gracie Arellano, in my book is an asset, whose worth is above and beyond any vehicle, located @ Charlie Clark. Her help and assistance exceeded my expectations! Trust is a value, which once broken will remain or difficult to regain. I trust in Gracie and will return as customer with confidence. Thank You Gracie n Staff for your cooperation. See u soon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rudy Gutierrez, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Charlie Clark Nissan El Paso. Thank you for taking the time to leave a review for us at Charlie Clark Nissan El Paso. We're happy we could meet your expectations! Thank you once again for your feedback and we sure will pass along the comments with our staff. Have a great Monday!

Great customer service

They met all my needs and expectations and helped put me into a great vehicle. Clean facility, friendly staff and excellent customer service. I highly recommend Charlie Clark Nissan El Paso!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was overall awesome

We were very happy with our visit to Nissan because since we drove in we were greeted by Mr Alfonso Aguilar and we were treated with respect and he was very courteous he would answer all questions we had and showed us and drove with us while we tested the vehicle he did not leave us until the end when we completed with the purchase of the new Rouge we acquired thank you very much for having such great employees working for Nissan making customers confortable and happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was excellent

My sales rep Pablo Robles was very helpful and made me and my wife no false promises. He was very informative and let us know what he will try his very best to see us through to the end of the sale

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

purchased 19 murano

Sergio is a nice salesman. He help me with my vehicle. i recommend him to anyone who is looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Martin And Angie Parra, thank you for your kind review; we are happy to pass along your comments to the team here at Charlie Clark Nissan El Paso! Have a great Wednesday!

Excellent Car Shopping Experience

Sunny was very patient with us. He asked a lot of questions to help us find the car we were looking for. He negotiated very well on our behalf so we could stick to our budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Emery Saenz, thank you for taking the time to leave a review for us at Charlie Clark Nissan El Paso. We're happy we could meet your expectations!