Reviews
I worked with Kaitlin and Paula and they are both very...
I worked with Kaitlin and Paula and they are both very nice and easy to talk to and made sure I was happy with everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that Caitlin and Paula had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new vehicle, and we thank you for choosing Dover Honda!
A painless purchase of a new car at a good price
Overall our experience purchasing a 2019 Honda Fit from Dover Honda was very positive. The quote they gave us for the Fit was excellent compared to other dealers. They worked with us to ensure that we got a car that we liked, and our representative Allan was quick to respond to any questions we had. When the model we were looking for was not available they helped to bring one in for us, and also assisted with MA registration which was a big help as well!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your review! We are very happy to hear that Al provided you with such a positive experience. We sincerely value your business and hope you enjoy your new Honda Fit. Thank you for choosing Dover Honda!
Cody and Eric are the best!!
Completely disregard that I got the best price on my new 2020 Pilot at Dover Honda. They did give me the price I was quoted online for the exact car I wanted in the color I chose and added the roof crossbars we needed for our ski rack. We leased the car on the Saturday before President's Day and when we picked it up that week, everything was DONE. They handled the registration, talked to the Insurance Company and coordinated with Parts & Service to get the bars installed before we picked it up. We drove just under an hour from Andover, MA because someone we knew in Dover recommended them and we're very happy we did! Eric made everyone feel like family and Cody was a true professional who knew the answer to everything we asked about the car. He even picked us up at the Train Station when he delivered the car. Thank you to everyone there for making this truly the easiest car purchase I've ever had!
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this excellent review and for letting us know how we are doing! Our customers are our top priority it's great to hear that Eric and Cody took such good care of you. Congratulations on your new Pilot! All of us at Dover Honda are glad to have you as a customer. Sincerely, Dover Honda
Super friendly, Karen remembered us as my fiance and I...
Super friendly, Karen remembered us as my fiance and I were at the dealership a few months ago, and she was so understanding of how long it took last time and tried to make things as efficient as possible this time around. She was so great and thanked us for giving the dealership another chance. I’m glad we went back and I am very happy with the car I got!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Katelynn, Thank you so much for your excellent review! We are so glad that Karen had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and please don't hesitate to reach out if you need anything else. Sincerely, Dover Honda
I recently purchased a 2020 Honda Pilot from Dover Honda...
I recently purchased a 2020 Honda Pilot from Dover Honda and Allan was my sales representative! He was very knowledgeable and patient with me while I asked him to repeat the instructions on how to use all the fancy stuff that my new car has that were too complicated for me! There was no high pressure sale he listened to what I was looking for and offered different options until we found the car that was right for us! The Dover Honda team was wonderful and I look forward to doing business with them in the future!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Mindy! Thank you for sharing your experience with us! We're happy to hear Allan was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! Thank you for choosing Dover Honda. Sincerely, Dover Honda
Fair values and they listened to us
This was a repeat purchase for us at Dover Honda and with salesperson Rick Stern. We picked out our car online, called Rick and set up an appointment 3 days hence - they held the car for us even though it was Presidents Day weekend. We had an unusual transaction because we were trading in 2 cars plus cash for the new car. They gave us an excellent price on the new car and very fair pricing on our trade-ins. No one tried to make us buy anything extra that we did not want.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Rick and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sincerely, Dover Honda
She did a great job assessing my needs. She was not in on...
She did a great job assessing my needs. She was not in on the day I came in but Becky was great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Ryan, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Becky to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Sincerely, Dover Honda
Unusually pleasant
I usually dread dealing with car salespeople, but both Paula and John Renaud were really pleasant to work with. There was no pressure, just simple facts, a fair price and most important, they come across as honest, nice people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Dover Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Dover Honda
Paula reaches out to me when my lease was coming to end...
Paula reaches out to me when my lease was coming to end and gave me options ahead of time. I worked with Al Lepler who my family has used on 4 occasions at this point to lease vehicles. It seems like a seamless operation from sales to service and finance and management. This is not xx, Dover Honda is a great place to do business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, John, on your new vehicle! We are so glad that we had the opportunity to work with you, and that Paula and Al could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Sincerely, Dover Honda
Great ability and knowledge
Al was an absolute pleasure to work with. I didn't feel pressured to make any buying decisions and he was very knowledgable in the features the vehicle had. We did close the deal and I was driving home in my brand new Accord after only spending a few hours handling everything. To me, this was a very quick turn around time as typically I can waste a full day at a dealership when leaving with a new car. I can't recommend Al more, he was an absolute pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, David R! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dover Honda. Sincerely, Dover Honda