Reviews
Had a great experience working with Jesse. I was...
Had a great experience working with Jesse. I was interested in a new civic type R, but the one that was on the showroom floor was not my preferred color. Jesse worked with me and came back multiple times with very reasonable offers. He even reached out to me a day later telling me that he could speak to a dealer in Maine to trade for a red Type R (the color I wanted). Long story short, strange times we are living in with the coronavirus, so unfortunately we could not trade with the Maine dealership as they had been put on state shutdown. I went elsewhere for my Type R for this reason. Jesse is a personable and professional salesman. He offered me the best rates for a Type R that I could find in the state. A pleasure to work with you Jesse. Also I worked with Paula for a short while, she explained the paint protection package that had been added to the Type R on the showroom floor. Hard offer to pass up, but I appreciate the dedication to your work and the time you took to help me. This is my first time using this website, I don't know how to rate the different categories but 5 stars to both Jesse and Paula. 5 stars to their customer service, friendliness and pricing. Thank you both, -Dan
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dan, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Jesse and Paula! If we can assist you with any future automotive needs, please do not hesitate to let us know. We are always happy to help and look forward to seeing you again! Sincerely, Dover Honda
Alan is friendly and knowledgeable about the Honda line...
Alan is friendly and knowledgeable about the Honda line of vehicles. He set the tone for a relaxed car buying experience. When it was time to sit down and talk price, he explained everything in simple terms and I never felt pressured. Very happy with the experience and my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Matt, Thank you for your kind words and congratulations on your new Honda! Alan is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Sincerely, Dover Honda
Paula is an excellent sales manager and is an asset to...
Paula is an excellent sales manager and is an asset to your Team and Business. Paula approached me, while getting my CRV serviced my boyfriend and I were checking out the Passport. Paula overheard us and she stated “I can make that happen, what year is your vehicle?” I told her 2019, I didn’t think there would be any way for her to help me. The next day I drove home our 2020 Passport!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Sarah, so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new 2020 Passport! Sincerely, Dover Honda
Great job
Alan made the buying process a pleasure. This is the second Honda I bought from Alan and he, again, did a great job. We really like our new Pilot!
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dover Honda are glad to have you as a customer. Sincerely, Dover Honda
Caitlin black was absolutely amazing. Got an amazing deal...
Caitlin black was absolutely amazing. Got an amazing deal on my new 2020 Honda Accord hybrid. Will go back for future purchases. Got an amazing deal on my trade-in with great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dover Honda. Sincerely, Dover Honda
Purchasing a new car
We made the best deal first round- professional and efficient- the staff was friendly and very helpful. I highly recommend Dover Honda if you are in the market for an excellent car and great deal.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Dover Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Dover Honda
First Time Honda Buyer
It was an easy and pleasant experience from the researching of my new Ridgeline to the final step of financing. Kudos to Dover Honda for having a friendly and professional team. Highly recommended!
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ed, thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dover Honda are glad to have you as a customer. Sincerely, Dover Honda
The second time purchasing a Civic from Al Lepler
When we needed a new car, we immediately decided to return to Al Lepler at Dover Honda. We had purchased aCivic from him two years ago. He listened to what we wanted and did not try to pressure us into getting upgrades we didn't want. He gave us clear, easy to understand information. We got just the car we wanted and the whole process, including financing and driving away in a clean car within two hours of getting to the dealership. Another great experience for us!
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! It's great to hear that Al provided such excellent service while assisting you with your purchase. We appreciate your business and look forward to helping you with any questions or future vehicle needs. We hope you are enjoying your new Honda! Sincerely, Dover Honda
A great experience buying my new Honda. Jesse was very...
A great experience buying my new Honda. Jesse was very helpful and straightforward making the car buying process quick and pleasant. Marsha was efficient with the financing and got me a great rate as well as informing me of some helpful features to add on. Two thumbs up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey James, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Honda. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sincerely, Dover Honda
Paula was incredibly easy to work with and carried...
Paula was incredibly easy to work with and carried incredible patience with me. I was indecisive and didn’t know what I wanted. She showed me various makes and models over the course of a few months, always had the financial breakdown ready for me and offered up solutions. I finally bought a gently used Honda Pilot Touring (2000 miles on it). It was worth everything! Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey Tanya, We are delighted to learn about your positive experience working with Paula and congratulations on your new Honda Pilot Touring and let us know if we can be of any more assistance! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sincerely, Dover Honda