Reviews
I have had nothing but exceptional service at Dover...
I have had nothing but exceptional service at Dover Honda, thanks to Allen Leplar. This is my second Honda through this dealership and both times Allen has done everything in his power to get me into the car I wanted while still helping me to make the best financial choices for myself. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kynsral, Thank you so much for your wonderful review! We are thrilled to know that Allen had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dover Honda! Sincerely, Dover Honda
Paula worked with me for months to get the car that I...
Paula worked with me for months to get the car that I wanted! We emailed and spoke over the phone. She was incredibly helpful and thorough. I could not have had a better experience and I am thrilled with the outcome. Would definitely recommend her again and will be going back!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Alison! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We will also let Paula know that you appreciated her time. Thank you for choosing Dover Honda.
This was my first Honda experience and couldn't ask for a...
This was my first Honda experience and couldn't ask for a better and smoother process. From the beginning with the Internet team Drake and Jeni to Becky my sales individual who held my hand to Marsha in finance with the final touches. It was nice that my dog could come in as well and be part of the process. I am looking forward to the future with continued business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dover Honda, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Dover Honda
Al was the perfect salesperson to help me as he listened...
Al was the perfect salesperson to help me as he listened to my needs and helped me figure out the best option for my circumstances. He was extremely patient with my endless questions. Over the course of three days, I visited 5 dealerships, dealt with 5 salespeople and drove 13 different cars. After careful research, comparison and consideration, I went back to Honda, in part because I trusted Al to give me accurate, honest answers. Marcia in finance is knowledgeable and efficient. I love my new HR-V and am pleased I chose Dover Honda.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with Al and Marcia, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Dover Honda
This was my second purchase from Dover Honda. The staff...
This was my second purchase from Dover Honda. The staff there is so friendly and helped me buy exactly what I wanted at the payment I could afford. I had about a million questions and Paula patiently answered them all. Bob Drake was my salesperson the first time, but he wasn't in this time so I had Becky as my salesperson and she was great. I absolutely love my new 2020 Civic EX-L, and because of the wonderful staff at Dover I will be a lifelong customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Kelli, It's fantastic to hear that Bob provided you with great customer service while assisting you with your new 2020 Civic EX-L! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Sincerely, Dover Honda
You didn't really read my review.... I said Bob helped with my first purchase, but this time Becky and Paula helped me buy my Civic EX-L. Would just like to make sure everyone gets recognition for a great job...
I'll buy there again!
I had a great experience. Worked with Karen Campbell to find the right CR-V for me--she was awesome. Drove the same vehicle in 3 different trim levels before settling on the one that was perfect for me. Bob was super helpful in helping with my decision, but didn't pressure me--offered to let me take it out on a longer test drive alone, which made a huge difference in my comfort that I was going to be happy with this vehicle. When they were a little short-handed in the finance department, Eric stepped in to keep things moving along. Paula was helpful when Karen was busy with another customer on my return visit (couldn't make up my mind on the first visit, and they were fine with giving me time to think--I hate it when dealers pressure you to make a decision right now, and they didn't do that). Everyone I dealt with was very nice. I got a fair deal, and I'd be glad to recommend Dover Honda to anyone in the market for a new vehicle.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Randy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that you enjoyed working with Karen, Bob, and other members of the sales team. Thank you again for choosing Dover Honda, we look forward to having you as one of our valued customers for many more years to come. Enjoy your new CR-V! Sincerely, Dover Honda
I recently purchased a new 2019 Honda Fit. Cody was very...
I recently purchased a new 2019 Honda Fit. Cody was very polite, helpful, positive and friendly. The finance department was short staffed due to illness. On my paperwork there were errors to the spelling of my name and my correct birthdate. That was my only concern during the process of purchasing my car. Overall I had a positive experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Becky, so much for your review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dover Honda! Sincerely, Dover Honda
Ten out of ten stars, Would buy here again. This is the...
Ten out of ten stars, Would buy here again. This is the second Honda we bought from them and couldn’t be more pleased. Godspeed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dover Honda! Sincerely, Dover Honda
Best Car Experience Ever
First time I've been there. I will go back there every time from now on! I decided to lease a car and started the process on line. Then I went to the dealership and met a salesman, Charley. Probably one of the friendliest salesmen I've met and, believe it or not, completely upfront and honest with numbers, etc.! The dealership offered a great deal and I accepted it right off. The rest of the process was even easier and for the first time ever, I felt like I was treated not only as an adult, but a valued customer! I have already recommended the dealership to some friends and I will definitely be a return customer! Seriously, the best car experience ever!
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! Quality customer service is always our number one priority, and we're happy to hear that you enjoyed working with Charley. Thank you again for choosing Dover Honda, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Dover Honda
New Car Purchase
Excellent experience (normally dreaded) which began at the initial contact with online submittal, email and phone call with Drake Richter through the sales process with John Renaud and Marsha Heiland.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear that John, Marsha and Drake provided you with such a positive experience! We sincerely value your business and hope you are enjoying your new Honda. We look forward to your next visit! Sincerely, Dover Honda