Napoli Kia

So impressed with the organization for a compete maintenance of my Honda .complimentary ride home and back .to the rating report of my car

Jen was very helpful. Went over everything that was going to be looked at . Service was timely

It was okay until it wasn't. Shuttle driver went home so I had to find a way back to Napoli Kia from work. My bill wasn't what was told to me. My car was parked in the back surrounded by 4 cars and of course the keys to the one car they found took much effort to get my car out and almost got locked in.

All the personnel at Napoli Kia are very knowledgeable of the vehicle and pricing is very fair there is no pressure to do additional work when recommended and I received a Video of my vehicle before any work was performed very satisfied with the dealership

I just purchased a 2021 Kia soul just about 90 days ago. I also purchased an extended warranty. I had to pay for a diagnostic fee because it showed there was an issue with the battery. I was told a new battery would cost over 500.00. I am reporting this practice to the better business bureau.This car also has a fire issue I was not aware of. I should not be charged a diagnostic fee and a battery should be replaced. That's your work ethic to a new buyer with an extended warranty. I will tell anyone do not buy a Kia.

I go to them for all my car needs . Jenn is cool and they get me in and out

Good service, I had to return to have the meter reset. Would have liked the attention to detail

Took 2+ hours for a complimentary oil change. Website is horrible for scheduling and no one answers the phone when calling the service department

Fantastic customer service. They go above and beyond for long time customers and solo owners.

Great service. Greeted by a professional. Update on phone was great regarding progress of my car. Highly recommend