Reviews
Extremely satisfied, I called with a problem and within
Extremely satisfied, I called with a problem and within minutes they had the problem solved and within a day the car was fixed. Service advisor Marissa was Amazing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I wish they had an express oil change option that is
I wish they had an express oil change option that is first come first serve with no appointment needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Provided clear diagnosis of problem and what was required
Provided clear diagnosis of problem and what was required to make repair. Great communication during the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was rushed and really expensive.
It was rushed and really expensive. 600.00 for the labor. Way to much geez
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
From drop off, waiting for service to be done to
From drop off, waiting for service to be done to completion ... everything was seamless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I called several times finally got through to a service
I called several times finally got through to a service person who said she doesn’t handle my car but would leave a sticky note on the persons computer and I would get a call the next day which I did not. I caked several times and left a message. I finally called and spoke to the operator and she said I see them so I’ll transfer you over and no one answered. It took over a week for me to get someone to pick up the phone. Once I made contact it went pretty smoothly. I even tried calling sales department and as I thought someone picked up right away. So my issues were getting in touch with someone and getting a call back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Easy and stress less Communication through text messages
Easy and stress less Communication through text messages on the services done to my vehicle or anything dealing with the account is very convenient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Huge inventory great sales staff great location service
Huge inventory great sales staff great location service department is polite and courteous great place to buy a car or truck from
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Everyone is friendly and Dennis is a good salesman.
Everyone is friendly and Dennis is a good salesman. The dealership is kept neat and clean
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience at Napoli, workers are always very nice,
Great experience at Napoli, workers are always very nice, informative and do their work at a good pace and well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair