San Francisco Honda

Always provide great service and are super accommodating. Area is also very clean and has a great waiting area if you need to wait on-site.

Was there for my recall Tyrone Pratt was helpful .. he answered all the details I needed

The maintenance service was fine. The recall service was pretty bad. There was a recall to replace just the side mirrors, not the whole mirror housing. After the recall service, both mirrors fell off and were just dangling by their electrical connection. I noticed the tiny hooks behind the mirrors, that latch onto the mirror housing, were broken. I assume the dealer tried to shove the mirrors back on and attach them with glue. I brought the car back. But the dealer basically glued them back on and told me they were fixed. And as feared, the mirrors fell out again, not much later. When I brought up the issue again, the dealer said they followed Honda’s instructions for the recall and I would need to bring this up with Honda…The dealer and Honda should have known the tiny hooks behind the mirrors are not very durable and not meant to be installed that way. It’s just not a very safe recall solution…

Christian was very personable and helpful from the moment I got there. His manager Christ helped me in being directed to Christian and he helped us in relation to what we were looking for in a vehicle. I am very thankful I had them to work with us.

service was not completed, and was given deceptive information. I have been a customer at your center since 2016....will not longer use your services

Outstanding in every respect. It exceeded my expectations for courtesy and clear communication. I will be an ongoing customer.

Great communication about service times and flexible by adding on my recall work. Thank you.

They were all super friendly and helpful. They explained everything clearly and throughly so I knew exactly what was done on my car.

It very clean and friendly evenvorment. It nice they let you stay and wait at dealership. Parts department is great. I can buy parts and work on my cars.

Great service. The dealers, Van and Wing, were knowledgeable, polite, and patient. I bought a Honda Odyssey 2021 from Van in Burlingame 4 years ago. I felt he had great service, so I followed him to San Francisco Honda and bought a Honda Odyssey 2024.