San Francisco Honda

Very friendly, easy to work with. Kept me informed with progress during the purchasing process.

I scheduled an A16 maintenance appointment for 8:00 a.m. on Jan 31. I arrived about 10 minutes early and was advised that my car would be ready by 1:00 p.m. because there was something like 13 cars ahead of me... even though i had an appointment. I decided I didn't want to wait, so I took an Uber home. My car ended up being ready at 10:10. I can wait around for two hours, but not five. I understand part of the service was to check my battery, which is in the trunk. i don't have a lot of things in my trunk, but very little care was given to putting anything back the way it was. Overall, from my smile-less experience with my advisor to my smile-less experience with the young man who fetched my car, I don't think I'll be back. I'll go back to Marin Acura, even though it's a lot farther away. They're a lot more efficient and friendly.

This dealership is walking distance from my residence which makes it easy when it comes to servicing my car.

Great service. All work was completed on time and correct. I would recommend everyone to bring their car there.

Excellence customer service. Our service advisor was Brian. Need to work on their speed for oil change, shoulder taken over an hour. Reasonable time is about 30-45 minutes.

Gian helps a lot to make his clients satisfied with their deal. GIAN is the salesman.

The SFHonda maintenance service center were friendly and professional. They communicated every step of the process and notified me right away when the car was ready for pick up.

On 1/30/25 I have traded in my Honda Civic and purchased a new 2024 Acura RDX all in the same day. The whole transaction proceeded very smoothly and was completed within 3-4 hours thanks to efficiency of representatives at Honda Service (Gary) and Acura Sales (Christian Gonzales sales person and Ilona, Finance person). Kudos to all of them.

Arrived for my appointment early. Nobody in sight to assist with my first time being there. Waited thirty minutes before receiving any attention from a service advisor. Was texted with a number to reach out for updates. I checked the status and got no response back. Will not be returning to this dealer in the future.

Jeff was very friendly and helpful. Greeted me with a warm "Good Morning!" and took good care of me during the registration process. I felt he cared about doing a good job for me. My wife came by later and he treated her the same way. We felt that we were in good hands. He suggested some additional services which we took advantage of (new set of tires, replacement of interior air filter). We appreciated his advice and felt good driving our newly-serviced car home.