Reviews
I like this place because always have the service done
I like this place because always have the service done around 110 am. Excellent staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Did not address my concern about the unusual sound my car
Did not address my concern about the unusual sound my car was making and instead sold me an unnecessary service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Okay If they can give more information for suggestions
Okay If they can give more information for suggestions will be even better More suggestions for what need to service soon
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My second time purchasing a car there.
My second time purchasing a car there. Staff were pretty good about giving information. They were great about holding onto the car they sent for while I was out of town. I’d a bit of a problem when going over costs with Jonathan, as he was not able to answer my questions. The female staff he sent for answered them sufficiently.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
The service felt very personal I really appreciated
The service felt very personal I really appreciated Sergio's helpful and friendly attitude. I felt confident in the services being provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tyrone Pratt is always so very helpful.
Tyrone Pratt is always so very helpful. He is a reason I continue to use 9th Street Honda.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the first time working with Geoff.
This is the first time working with Geoff. He was very helpful and communication was excellent. I'm usually helped by Tyrone who is always excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am satisfied with their service provided to my car.
I am satisfied with their service provided to my car. They helped me to save $275 diagnostic fee due to the vision catch of the issue.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, professional, addressed recall and extended
Friendly, professional, addressed recall and extended warranty report issues. Work performed in timely manner and notified me when work was complete.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I recently visited the Acura dealership for a routine oil
I recently visited the Acura dealership for a routine oil change, and I was pleasantly surprised by the excellent customer service I received. From the moment I arrived, Eric made the entire experience smooth and stress-free. He was friendly, professional, and made my check-in process seamless. What really stood out was how clearly he explained the details of my final bill—no surprises, just straightforward information. His positive attitude and willingness to answer my questions put me completely at ease. It’s rare to find someone who genuinely makes a routine service visit feel so pleasant. Thanks again, Eric—I’ll definitely be returning!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair