Surprise Ford

The process was easy and Dan was super helpful and accommodating. Thank you for a great buying experience we love our new bronco sport!

Great customer service. Makes you feel comfortable. Was willing to go the extra mile for the assist.

Brett understood what we wanted to do and made it happen. Thank you Brett rocks

Surprise Ford. Each member, knowledgeable, courteous, helpful, NON-pressuring! An integrated system of friendly professionals, each one pushing the machine in the same direction with equal determination. Long hours? Tired? I couldn't tell. The motivation in the air was permeating and contagious. Sure, they got to make the sale, but making the customer feel, no, wait - having the customer "know" they are the first and most important ingredient in the "sale recipe" The sale being the final product, followed by amazing after-sale support! Salesperson; Kane - One name! - Slash, Drake, Google, Elon, - one name. How is one placed among the giants with one name? Excellence Unequaled Noted Unexplained Kane is to be studied and emulated. Nick - ditto Tony Gardea

One the of the worst spots to buy a vehicle and don’t follow through with their contracts

Bryce did a fantastic job in assisting us in the sales process! We appreciate his assistance.

I’m pretty convinced that this dealership is outstanding not just in terms of sales but also the service department very good experience

DO NOT DO BUSINESS WITH THIS COMPANY! Extremely unprofessional and have liars for salespeople. Brett could not even keep an appointment and had to start over with another salesperson. This one tells me Brett just let for the day which was also a lie because we see him later. At first he said he had to comeback for something after I asked him why he missed our appointment. Then later it comes out he was there the whole time helping someone else. Got it I mean nothing to this dealership and neither does my time. It gets worse. I explained what my numbers were and that was all I wanted to do. Really easily you would think. I made it crystal clear I was not interested in any other numbers. I know what I can afford. But instead they bring out number that I said I will not agree to. I don’t need this car and said I’ll just improve my credit or get a bigger down payment and wait if my term are not meet. I start to walk out the door because I am more than upset now. And then he comes running back with the number I wanted and an app. Runs the app and now what was supposed to be a30minute appointment per Mario (another liar) is now running to 2 hours. Comes back with higher numbers again. I start to walk out and the guy who runs the numbers comes over and start to explain his xx. I don’t want to hear it. I made I clear what I expected before ever showing. Why are you pushing a price on me I told you I could not afford. Shame on you. This is why cars are repoed. After calling no one care to listen. I am not easier when you xxxx me off. I don’t want to seem like I am didn’t cuss and yell because I did. If they didn’t like it… all I can say is I didn’t like what this dealership put me through. I will be calling Ford directly and letting them know about this dealership and the people who work there.

Kane was very friendly and helpful. He took a lot of time to find the right car for me.

My Experience was amazing! Great service, friendly people and all around great vehicles!! Thanks Surprise Ford