Lithia Chrysler Jeep Dodge Ram of Wasilla

(606 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 11:00am–7:00pm Closed
New (888) 910-4709 (888) 910-4709
Used (888) 910-3940 (888) 910-3940
Service (888) 910-1980 (888) 910-1980

Reviews

(606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great deal, easy to work with

Lance was amazing. He was quick, went to bat for us in the negotiation and got us a great deal. He got down to business and was able to close the deal quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Online purchased, very satisfied

was able to view used vehicle, get questions answered, and additional pictures. Overall a very good experience. I would consider buying from the dealer the next time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

how it should go at a dealership.

the staff was a delight to deal with.i will be bringing all my jeep needs to your dealership in wasilla alaska .thank you and god bless .sincerly michae l baldwin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My 3 month oil change

Was there first thing in the am. for an oil change. The service rep. was unfamiliar to me, turned out to be very knowledgeable and pleasant. As usual I was out of there in a fairly short amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Jeep recall repair

I have no idea on the quality of repair! until I need the restraint I will not know. :) and I do not want to find out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2017 Dodge Ram 1500

Dodge has a bad part on the shift module and mine went out on 1100 miles after I bought this truck from the dealership. The loaner truck had the same problem at 540 miles on it. The service rep said his Dodge Ram 1500 does the same thing. Think somebody needs to upgrade this part on all new trucks. Not a good selling point on new trucks. Also when the customer calls in with the concern the service rep or person who is taking the call shouldnt cut the customer off and say oh they make that sound. Just listen and let the customer finish what theyre saying. Other then that love the 1500.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Was great

I was there early and was able to get in and out in about 40 minutes. Everyone was very nice and courteous unlike some others I have visited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always great service

I don't appreciate being forced to toe something in here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Easy to work with

My experience here is always easy, friendly and informative. I am always made aware of the progress of my vehicle. My questions are answered with respect and honestly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Satisfied customer

From the first day I walked in, the service was friendly and helpful, and not pushy or overwhelming...very refreshing compared to more recent experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.