Lithia Chrysler Jeep Dodge Ram of Wasilla

Excellent service department and they are true to their word on 2month warranty on car. They are fixing all my concerns. Thank you

From our first meeting with Lance to closing sale with Chris it was a very good experience. We were able to get the vehicle we wanted in a pleasing atmosphere.

The water pump went out on my 2010 Ram truck last week. I had it towed to the dealership after hours. Early the next morning Kevin called me and I explained what had happened. His crew had checked it out and also noticed a problem with the U-joint. They were able to fix both issues and get the truck back to me by the next day. Great Service!

1st time in Alaska. Wouldn'the you know it a flate! Fast and just perfect......this matter was resolved! All the way to final payout......! Fun and what was needed...No more and ....NO LESS!!

Prompt quality service every-time. Great communications and recommendations on upkeep of vehicle. Clean and pleasant waiting area.

All staff were extremely kind and helpful in assisting me with purchasing my new vehicle. My salesman worked hard to ensure I received the lowest rate possible based on my particular factors.

I had a good experience at the dealership with my oil change this past Sunday, July 31st. I did not have to wait long. Thanks for changing my oil and rest of the fill ups. It was great.

While traveling in Alaska I needed an oil change on my RAM 3500. They got me in and out quickly with no appointment. Great customer service.

The service was fast and process was simple. Thanks!

After recently purchasing a new 2017 Ram 2500 Cummins, the dealership installed a fifth wheel hitch for us. The hitch manufacturer provided the dealership the wrong template for drilling the mounting holes in the bed. This left the bed on the brand new truck with four additional holes. The mechanic who installed the hitch was devastated. He felt terrible. However it was not his fault, he was provided with the wrong template. The fact that he cared so much about the quality of his work is very important to us. It says a lot about his work ethic. The Service Manager had the truck repaired and installed a spray on bed liner. The truck looks as good as new. From the time I started looking at the new truck until we purchased it and then had the hitch installed, I have to say was an excellent experience. Randy in sales does it right, no pressure. Kevin in Service does it right, address a problem head on and fix it. Mike in maintenance does it right, he cares about the quality of his work. This is the 16th Ram Cummins that we have owned, as well as other Ram and Jeep vehicles. This was definitely one of the best experiences I have had. Problems happen all the time, its how you deal with the problem that matters. This was handled very professionally and I am very pleased with the end result. I will be making our next purchase from Lithia Wasilla as well because of it. Captain Tim E. Dietz Wasilla, AK