Lithia Chrysler Jeep Dodge Ram of Wasilla

(606 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 11:00am–7:00pm Closed
New (888) 910-4709 (888) 910-4709
Used (888) 910-3940 (888) 910-3940
Service (888) 910-1980 (888) 910-1980

Reviews

(606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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First vehicle purchase from this dealership.

The salesperson was extremely helpful in finding a truck based on my needs. The sales manager made the closing paperwork signing process very quick and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service

Great service, great people everything was done right the first time and on time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Engine problem on vacation

Service immediately diagnosed the problem, squeezed me in, fixed the problem. They had to get parts from all 3 locations in 1 day. Amazing service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Flat tire fixed on the spot

Staff was great. I was a walk in with low tire pressure they found a hole in the side of my tire. If it was small enough and in a different spot they were going to cover the repair zero cost to me. Only reason It was a bummer is paying for a new tire. It happens. Staff was helpful. I got out in a reasonable amount of time and just can't say enough good things about my service experiences here. It's a small fix I get that, but to be so professional and speedy when I was worried it would take all day really out me at ease. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

The service department is always friendly and helpful. They go out of the way to help and make things convenient. I get constant updates on the progress of my vehicles anytime they are in there. I trust them with the care and maintenance of my vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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K. Starr

Just brought my Jeep in for an oil change.. prompt..courteous all around great service as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

I came in for an oil change, tire change-over & to have the spoiler I purchased installed. There was a recall on my vehicle that I forgot to mention when I dropped it off. When I picked my vehicle up, everything had been taken care of to include fixing the recall issue. Kevin Gifford was very nice and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lance was excellent

Lance was very courteous and very quick at closing the deal. I have already recommended customers to go see him. Plenty of vehicles to choose from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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wonderful experience

Randy was extremely helpful with the purchase of our 2017 Dodge Journey. He walked us through the process quickly and efficiently. We left the dealership very satisfied with both the purchase price and trade in value for our car. We have bragged about our experience when showing off the new ride. Scott & Brenda Adamson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First Oil Change 2017 Jeep Trail Hawk

The Customer service was quick and pleasant, they all deserve high fives! The staff is always friendly and very competent! Good job to all especially Jeff Bittle :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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