Lithia Chrysler Jeep Dodge Ram of Wasilla

(606 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 11:00am–7:00pm Closed
New (888) 910-4709 (888) 910-4709
Used (888) 910-3940 (888) 910-3940
Service (888) 910-1980 (888) 910-1980

Reviews

(606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly fast service. Explained in full. Thanks guys

Efficient and friendly. Got us in right away. Price was reasonable and expected after brief explanation . Will definitely return if we find it necessary. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Stressfree

Smooth and easy purchase. Drove from Anchorage and the 2018 Jeep Cherokee Overland was ready, warm and sitting out front for my test drive. Well we loved it right away and with no trade in were out within an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

ABS Service

New Ram truck with intermittent trailer/electronic/ABS light. Service department worked me in at their first opening, kept me informed, repaired problem quickly. Service department briefed me on what they found and fully explained the repair action. Kind, knowledgeable and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First time buyer.

First time buyer. Left completely satisfied and assured in the vehichle I was purchasing including my added warranties. Logan was awesome in working with us on our price range and type of vehichle we needed for our family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brittany Blake change over/brake check

As always you guys are the best!! I love this service department so much that Ill of course be buying my next vehicle from Lithia. Top notch customer service! Jared, Kevin, and Melody are amazing. My ride to work from Samantha was great too. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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SERVICE

THE SERVICE DEPT. PROVIDED QUICK, COMPLETE, DONE RIGHT THE FIRST TIME SERVICE FOR THE RIGHT PRICE. EVERYONE INVOLVED WAS COURTEOUS AND FRIENDLY. MELODY WAS GREAT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very helpful

Working with Gabe a excellent. I have him the scenario that I was looking at and he worked hard to get all the numbers correct to make a deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best dealership

Great dealership great customer service been pleased from the buying process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bob Bilisko

everything was done well and I was happy with the work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil Change

Oil change was done quickly, and the service department staff was very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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