Lithia Chrysler Jeep Dodge Ram of Wasilla

(606 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 11:00am–7:00pm Closed
New (888) 910-4709 (888) 910-4709
Used (888) 910-3940 (888) 910-3940
Service (888) 910-1980 (888) 910-1980

Reviews

(606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great time

Great friendly place never felt any pressure. Was really comfortable experience. Will definitely come back to buy my next truck from Mike Humes. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lithia Truck Experience

Dealership and Sales person was very supportive of my buying situation and would highly recommend the dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing Experience

I had a great experience and would highly recommend them to everyone. Trevor was the person that I worked with and he was incredible. He made the buying process very simple and enjoyable. He followed up in the days following the purchase to see how I liked my new car, and was very personally invested. If you are planning on going to this dealship.. ask for Trevor. We had a few glitches with financing because we went in on a Sunday evening, and everyone there handled them so well. It could have easily gone south quickly, but everyone was professional and went out of their way to make sure everything was taken care of. We are now customers for life!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Willy Stryken

If youre looking for a new or used vehicle, go see Willy at Lithia of Wasilla. He will do everything he can to get you into what you need. I am beyond satisfied with my purchase and the process from start to finish was a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome!

I had a great experience and would highly recommend them to everyone. Trevor was the person that I worked with and he was incredible. He made the buying process very simple and enjoyable. He followed up in the days following the purchase to see how I liked my new car, and was very personally invested. If you are planning on going to this dealship.. ask for Trevor. We had a few glitches with financing because we went in on a Sunday evening, and everyone there handled them so well. It could have easily gone south quickly, but everyone was professional and went out of their way to make sure everything was taken care of. We are now customers for life!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lifetime Oil & Service

As I always do quarterly, I tried to be the first one at the door when it opens, but wasn't quick enough. Didn't really matter as I was guided right in with a couple of others.By the time I finished a couple of coffees, the oil was changed, tires rotated, inspection done , and a new headlight bulb put in. Way to go guys and gals!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent experience

We took our Durango back in to be fixed and it’s working. Thank you! The head person was excellent and deserves a award for going through everything to make sure we were happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Extremely helpful to the inexperienced car buyer

I am single woman who has moved from California to Alaska, I have little experience driving in Alaska weather conditions, and I have never bought a car alone before. Both Willy and Dave gave me honest and helpful advice on what car and warenty I would need from my new Grand Cherokee. They also made me feel comfortable and relaxed with the entire car buying process. I would drive from Anchorage to Wasilla any day to buy a car from the Litha dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place

Easy in and out for regular oil changes. Staff is helpful and positive. They even provide a drop off/pick up service so I can get things done while they’re working on my truck! Very convenient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was a great experience!!

Everyone was so nice and helpful Zack was awesome and really knowledgeable on the cars and it was a quick turnaround and Tim was awesome as well thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.