Reviews
Fresno hyundai dealer ship
sales men and finance man so so informational nice and made sure i got the best deal very satisfied with the experience of buying my car at your dealership. i will recommend to family and friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the very satisfying car-buying experience we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Regards, Stanley Ivy, Senior Sales Manager
Great customer service!
James was very helpful and made the process easy! I was able to find the truck we wanted online and come in and see it and purchase it all within a few hours. I’m going to come back next week with my mom to trade her car in!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Louie Soliz, Service Manager
Great service
Staff was very friendly and gave great customer service. James kept it real, and broke everything down for us and we really appreciate everything he did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Calvin, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Lithia Hyundai Of Fresno for your vehicle needs. Regards, Louie Soliz, Service Manager
Best car buying experience ever!
Brandon made the entire experience quick and easy. He had everything prepared and was ready to answer any question i had about the process, my trade in and the vehicle. Definitely my smoothest visit to any dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, we are truly grateful for this awesome review! We are thrilled that Brandon was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Regards, Louie Soliz, Service Manager
Needs sensitive training
Service attendant pick n choose who to help even when they see you waiting. It’s happened a few times. I was the only one on the service drive way and when another car pulled in immediately she was helped I’m going to next call this out Very loudly
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Louie Soliz, Service Manager
Great experience buying an Ioniq 5
James was helpful and professional. He answered all of our questions and made the purchasing process go smoothly. We’re grateful for the time he took to walk us through our new car and get us on our way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Meagan, thank you for your kind words, and congratulations on your new Hyundai Ioniq 5 car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Regards, Stanley Ivy, Senior Sales Manager
Great service
They helped me find the car i wanted and got me ready to go Quick and easy tsim was also very helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you wanted. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely Stanley Ivy, Senior Sales Manager
Very good service
Your employees are very good and get it done what needs to be done and let me know if there’s anything else that needs to be done. I appreciate the good service you give me thank you thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Regards, Louie Soliz, Service Manager
Car Service
The Girl helping me was very very kind, but I can tell more people need to be working. Lots of people had to wait a long time, even after their cars were done.
- Customer service 4.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities 2.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Louie Soliz, Service Manager
Excellent
Patience, friendly. knowledgeable, willingness to negotiate salesperson. Appreciated that sales office and outside lot quite Enjoyed the refreshments. Overall experience great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Stanley Ivy, Senior Sales Manager