Reviews
Great Customer Service
The service! The team was ready and willing to to ensure that my Daughter and I was happy with our choices.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for giving us an opportunity to work with you and your daughter! We look forward to helping you with any and all of your future automotive needs! Regards, Louie Soliz, Service Manager
great
Great experience Tsim Vang was very professional in helping me with my first time leasing they treated me amazingly and were very helpful with getting my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Louie Soliz, Service Manager
Stellar team, great prices
Brandon and the rest of the team were extremely knowledgeable, helpful and accommodating. We had a great experience all the way through!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words and fantastic review are greatly appreciated, Ritwik! I am elated to hear that our team was able to provide you with the knowledgeable, helpful, and accommodating service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Regards, Louie Soliz, Service Manager
Awesome Service
I had the best experience at Lithia Hyundai Fresno. Brandon Smith was extremely helpful and made what can be a painful car buying experience wonderful! I love my new car and would recommend Lithia Hyundai Fresno to everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Merelle, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Lithia Hyundai Of Fresno. Please feel free to contact us if you have any questions on your new purchase. Regards, Stanley Ivy, Senior Sales Manager
Always a pleasure
Lenny and AJ are amazing. Both super funny guys who make you feel like you really matter. Lenny fights for you to get you where you need to be.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, Louie Soliz, Service Manager
Good customer service
The service advisor was prompt and knowledgeable. She aimed to please. However service was done on a recall, but backroom paperwork took longer.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Robert! We're glad to hear that our team was knowledgeable and prompt! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Louie Soliz, Service Manager
Great Service
My sales consultant was awesome! Took care of us, wasn't pushy and was extremely nice!! We were in and out within 2-3 hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Regards, Louie Soliz, Service Manager
Terrible Place
I disliked my entire visit, advisor on this visit was ok. It’s the girl advisor who seems bothered and sis not follow thru on my repairs. I had to call for my back light replacement. Stop hiring unqualified people.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nora, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that I can learn more about your visit. I hope to talk with you soon. Regards, Louie Soliz, Service Manager
Great service
The efficiency of the team from the sales to the finance department. The office does need a little love as far as replacing carpet and ceiling tiles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Hyundai Of Fresno, we value our customers and we look forward to seeing you down the road. Regards, Louie Soliz, Service Manager
great
great fast service ,treated me very well and I will bring all the people I can get to use your service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Richard, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Regards, Louie Soliz, Service Manager