Reviews
Pleasant knowledgeable service
I had a great experience getting my first Hyundai. The sales people were very personable and knowledgeable. I would return if I were to get another Hyundai.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Louie Soliz, Service Manager
Great service
The person that helped me was courteous and knowledgeable. He took the time to share with me the best way to keep my car running smoothly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, Louie Soliz, Service Manager
Great job
My service advisor was phenomenal Q was very knowledgeable and professional. Q kept in touch with me and addressing all of my concerns.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback, Donald. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Q was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Regards, Louie Soliz, Service Manager
Polite, Kind and Mannerable
Polite, kind and mannerable despite the pressures of busyness. I appreciate you all. I appreciate the Lyft to and from the service center. Although a loaner vehicle would have been better.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a polite, kind and mannerable service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Regards, Louie Soliz, Service Manager
Good fast service
Fast service was walked through everything very well. Clean service area friendly people clean rest rooms nice customer lounge with coffee
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We truly appreciate you taking the time to write about your experience at our service department, E. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Regards, Louie Soliz, Service Manager
Harvey B Jr
Quick, friendly and professional service. Dropped my vehicle off at 8am for 15,000-mile checkup and oil change and was ready for pickup by 11am. Couldn't ask for faster quality service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your review, Harvey! Happy customers are our goal and our mission at Lithia Hyundai Of Fresno, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Regards, Louie Soliz, Service Manager
Great Service
Brandon was amazing. I had been looking for a vehicle for 4 months. He ordered the car for me and it was exactly what I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jennifer! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Regards, Louie Soliz, Service Manager
Great Service
In and out in one hour even though they were extremely busy, Luis did an excellent job in the service dept.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Larry! It is great to hear about your recent service experience. I will certainly pass on your feedback to Luis as he will be happy to hear it! We look forward to working with you again in the future! Regards, Louie Soliz, Service Manager
Great service!
I had a 8:00 appointment, drove in at 7:55 and was helped immediately. Very nice! Service rep very personable and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Louie Soliz, Service Manager
Honored their quoted price.
Transparent. Didn’t lie to me and didn’t try to switch prices. I would buy another Hyundai from Brandon in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely Stanley Ivy, Senior Sales Manager